Product Design Manager and UX Designer Recently relocated from London, UK to Toronto, Canada. Available now for freelance UX design opportunities. Summary I am a Product Design Manager, UX Designer and digital creative with 20+ years design industry experience and UX expertise. Passionate about people, products, design and technology, I thrive on problem solving and creating great customer experiences. Successful product design begins and ends with the user at the heart. Accessibility, inclusive design, aesthetics and usability are my creative tenets. I have extensive creative, tech and telco experience designing and delivering digital products that answer both customer needs and business requirements. I’ve also worked with several brand and design agencies both freelance and contract. Skills • Managing high performing design teams, leading digital design projects and managing stakeholders. • Extensive website and app design experience and user-focused UX/UI design. • Brand development, e-commerce, responsive design and prototyping skills using Sketch, Figma, Mural and Adobe Creative Suite. • Team player who works collaboratively with design, brand, development teams and stakeholders from initial briefing through to final completion of designs, delivering high- quality user-focused products with multiple dependencies. • Strong communication, collaboration and conflict resolution skills supporting and empowering teams large and small. • Cross-functional digital experience working with insights, user research, product, service design and engineering teams. • Design thinker, empathetic people-first manager with extensive product development and stakeholder management expertise. • Results driven and used to working within a fast-paced agile digital project environment, both agency and client-side. • Performance management and recruitment experience, team building and problem solving.