Balakrishan S.

BALAKRISHAN Objective: To work in the Multinational Company where I can use my skill to achieve their goal and move ahead in my life. Professional Qualification • 2008 Diploma in Aviation and Hospitality Management. • 2008 Trained in Galileo training. • 2008 Trained in Fidelio training. • 2010 Trained in Amadeus training. • 2011 Trained in Apollo and worldspan training. • 2011 Trained in sabre, deltamatic training. Education • 2011 Dropped for Graduation from Delhi University through correspondence [login to view URL] (pass). • 2007 Passed Class XII,CBSE (Commerce) from D.T.E.A Sr. sec. School, Moti bagh- II, New Delhi. • 2005 Passed Class X, CBSE. Employment History • 2month experience working with Bristol hotel which is located in Gurgaon, worked in front office department as major responsibilities done by me in the company given below. • Whenever guest arrives in the hotel greeting them with smile carry their luggage then escort them toward reception. • Making the guests aware of the hotel by giving the basic information about the hotel. • Delivery the newspaper to guest room, carry out outside the errands for guest and hotel such as buying cinema tickets, moving of files and documents etc . • 6 month experience working with intelenet ([login to view URL]) which is located in Gurgaon, worked in a travel process in flight queue department. as major responsibilities done by me in the company given below. • Handling the clients and solving their queries. • Handling incoming and outgoings clients and customers call. • Confirmations given to the passengers in the air fail cases by making their bookings. • Maintaining the coordination with the colleague. • Training the new colleagues how to make booking and how to give confirmation to the clients. • Making records of the booking confirmation that has been given to clients. • Calling client and informing them regarding the timing change and flight change done from the airline side. Awards/ Achievements/Co-curricular Activities • Playing Volleyball • Swimming Hobbies and Interests Doing yoga, Playing Volleyball and Listening to music.