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Customer Service Customer Support Email Handling Virtual Assistant
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Jocelyn U.

@babyjoy214

5.0
14

2.8

2.8

88%

Email Support/Manager Specilist

$15 USD / Hour

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Flag of

Philippines (12:43 PM)

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Joined on October 2, 2008

$15 USD / Hour

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I have been working as an email support specialist for 10 years now. The experience includes me handling Tier 1 and Tier 2 Level of Support to managing a team of 4-8 agents, as well as experienced Live Chat using Live Person. My experience and skill ranges from basic secretarial works, basic data entry to doing customer service (email only) to order processing and doing product research and listing. I am experienced in Zendesk, DeskPro and Kayako Helpdesks.

5.0 · 14 Reviews
Reviews
L

Web Based Data Entry Task • $21.25 USD

Very quick and very efficient

Mark B.

@lateralthin

•

Flag of

, United Kingdom

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16 years ago

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F

Need info from site added to CRM • $42.50 USD

would work with again. Perfect English. Very easy to work with

Freshstart S.

@freshstartusa

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Flag of

Denver, United States

•

16 years ago

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E

Bonus for badtz214 on 11/12/2009 1:16:09 AM • $17 USD

Rating: 5.0/5.0

Eric J.

@etjensen

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Flag of

Newark, United States

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16 years ago

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E

Inventory Data Transfer to Excel (for badtz214) • $35.70 USD

A terrific fast communicative worker. Highly recommend. Hope to work with again.

Eric J.

@etjensen

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Flag of

Newark, United States

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16 years ago

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3

Virtual Assistant Needed • $38.25 USD

Thanks!

Lin S.

@3qdesigns

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Flag of

Denver, United States

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16 years ago

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Certifications

US English - Level 1

US English

F

Foundation vWorker Member

Verifications

On time

100%

On budget

100%

Repeat hire rate

7%

Registered Users

Total Jobs Posted

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