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EXPLORE
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Romania (4:23 AM)
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Joined on April 25, 2010
Extremely organized and multitask person Good abilities for synthetic and global views over concrete situations End-oriented work capacity Problem-solving attitude Responsibility, Self-respect and self-reliance Strong referential values of fairness, equity and dignity
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Experience
Hewlett Packard Company
Jul, 2010 - Present
•
16 years
Front Office Contract Administrator For Spain
Oct, 2010 - Present
•
15 years, 9 months
Order processing for hardware, software and third party services Proactive Order management for quote to cash process Addressing/ resolving queries from customer, channel partner, Sales Liaison with sales representatives, channel partners Outputting from Siebel the Renewal Report (XLS), pivot creation Send renewal notification and reminder notification to customers Credit/Rebill entitlement and verification Liaison with credit and collections for resolving credit and dispute issues Ensure 100% compl
Internship Contract Administrator
Jul, 2010 - Oct, 2010
•
3 months
Handling with the incoming invoices, sending e-mails, dispatch invoices through DHL, daily Siebel reports about renewals, creating Power Point presentations. Ms Office Word text editing, typing
Jul, 2010 - Present
•
16 years
Education
Academia de Studii Economice din Bucuresti
2009 - 2011
•
2 years
Master Degree
Romania
2009 - 2011
•
2 years
Universitatea 'Alexandru Ioan Cuza' din Iasi
2006 - 2009
•
3 years
University
Romania
2006 - 2009
•
3 years
Qualifications
Total Customer Experience
2010
Training
Handling difficult customers, maintaing and increasing the connection with our customer. Keeping a high level a customer satisfaction.
2010
Certifications
F
Foundation vWorker Member
Verifications
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