o Account Management o GAP Qualified and Google Analytics Qualified o SEO (On Page & Off Page Optimisation) o Social Media (Hootsuite) o Blog/PR Writing o Web Analytics (Google Analytics, Omniture, Sitecore, FB Insights) o EDM (Mail Chimp, Campaign Monitor) o Prospecting/Client Cultivation o Cluster Sales/Packaging o Market Research o Competitive/Strategic Planning o Budgeting/Forecasting