Käyttäjän alaverab profiilikuva
@alaverab
Maan Philippines lippu San Jose Del Monte, Philippines
Jäsen alkaen 14. helmikuuta 2011
0 Suositukset

alaverab

Online-tilassa Offline-tilassa
I have been working since 2010 related to Information technology, Customer Service, Technical support. I graduated as a Bachelor of Science major in Information Technology. I worked as an IT instructor for college students in 2010 doing classroom discussions, giving quizzes and exams to students and General Admin Task. I am a Callcenter Customer service and Technical support for almost 9 years. I am proud to say that I am proficient in customer handling, customer satisfaction, technical support. I also have knowledge of Social media platforms like Facebook, Youtube, Instagram, Twitter, and Linked-In. I am equipped with knowledge in different online applications like MS Office (Word, Excel, Powerpoint), Google Apps (Gmail Drive, Docs, Spreadsheet), Canva, Easil, and HTML. Looking forward to working with you. Can work ASAP
$10 USD/hr
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Portfolio Items

Viimeaikaiset arvostelut

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Kokemus

Technical support

Jan 2015 - Jan 2020 (5 years)

I have 5years of wide-ranging experience as a Technical Support Level 2 escalations for Telecom company in Australia.

Customer service

Jul 2014 - Nov 2014 (4 months)

I worked as General Care Support for T-Mobile customer's supporting incoming calls for their billing accounts and general inquiry.

Csr and chat support

Jan 2013 - Jan 2014 (1 year)

I worked as chat support and customer care support for Macy's and Bloomingdales taking online orders thru chat and inbound calls.

Account resolution analyst

Apr 2011 - Jul 2012 (1 year)

I worked as back-office support for Pitney Bowes Business Customer accounts.

IT instructor

Jun 2010 - Oct 2010 (4 months)

I worked as an IT instructor for college students in 2010 doing classroom discussion, giving quizzes and exams to students and General Admin Task.

Koulutus

BSIT

2004 - 2010 (6 years)

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