As an SAP SD Functional Consultant, I led the analysis of system changes, provided solutions for CoE approval, developed and tested enhancements, conducted root-cause analysis, offered regression test support, designed test scripts, and assisted with user acceptance testing. Identifying system changes and proposing solutions for CoE approval. Developing, testing, and implementing system changes and enhancements. Conducting root-cause analysis and providing support for problem management.

In my role as an SAP SD Analyst, I provided support for production configuration and addressed functional change requests. I actively responded to user requirements, resolved issues, developed designs, and conducted process modeling. Additionally, I performed configuration changes to accommodate requests and prototype activities, working closely with release management to plan, test, and implement releases. I defined maintenance and improvement initiatives, ensuring adherence to SLAs.