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$10 USD / Hour
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India (4:35 PM)
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Joined on August 30, 2012
$10 USD / Hour
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I am an Executive Virtual Assistant and I enjoy helping businesses getting a better result. Passionate about social media, customer service, technical virtual assistant and helping the virtual industry grow. I understand the value of time! I also know that I am an investment, not a cost. Virtual assistance (or VA) is the professional service of remote administrative office and other specialized support by a virtual assistant who works with clients in an ongoing, collaborative professional relationship. ✔ Transcription ✔ Data Entry ✔ Travel ✔ Diary Management ✔ Research ✔ Events Co-ordinator ✔On Site Support ✔ Email Management (Checking email accounts and weed through spam and forward important emails to you) ✔ Social Media Twitter – Facebook – LinkedIn ✔ Business Growth and Solutions ✔ General Administration ✔ CRM Management ✔ Email Marketing – Auto-responders, Newsletter broadcasts (MailChimp, Enflyer) ✔ Recruitment Process Outsourcing (RPO)
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Experience
Freelancer
Feb, 2019 - Present
•
7 years, 2 months
Freelancing
Feb, 2019 - Present
•
7 years, 2 months
Managing customer support and wholesale for one of the leading CBD Products Manufacturer in the United States. Able to achieve 100% Growth in Sales in one year. Job duties include managing emails, orders through ShipStation, Generating Invoice, Zendesk Chat, Lead Generation for Wholesale and closing the deals with the retailers.
Feb, 2019 - Present
•
7 years, 2 months
Deputy Manager - Operations
May, 2018 - Aug, 2019
•
1 year, 3 months
Fusion Business Solutions Pvt. Ltd
May, 2018 - Aug, 2019
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1 year, 3 months
The work of E-Commerce Clients includes Order Processing, Order Tracking, Product Listing, Customer Support (Email & Chat), Invoicing, Payment Follow-Ups, Communication with Vendors and Customers etc. Tools used Shopify, Magento, WordPress, WooCommerce, Zendesk, Zoho, Google Docs, Google Calendar, ShipStation, Mail Chimp, iContact, Trello, Podio, and some of the inhouse tools of our Clients.
May, 2018 - Aug, 2019
•
1 year, 3 months
Team Leader
Jul, 2012 - May, 2018
•
5 years, 10 months
Fusion Business Solutions Pvt. Ltd
Jul, 2012 - May, 2018
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5 years, 10 months
Managed 50 accounts of clients from various industries like E-Commerce, Recruitment, Insurance, Administration. 20% increase in profits with minimal employee turnover and 90% Client Retention. Earned the title Best Team Lead 3 times
Jul, 2012 - May, 2018
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5 years, 10 months
Education
Mohanlal Sukhadia University
2006 - 2009
•
3 years
Bachelors of Commerce

India
2006 - 2009
•
3 years
Qualifications
Bachelor of Legislative Law
2019
Mohanlal Sukhadia University
Program includes coursework like Criminal Law, Foundations Of Criminal Justice, Research Methods, and Crime & Society
2019
Certifications
F
Foundation vWorker Member
Verifications