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Aaditya R.

@aadityarathore

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Virtual Assistant

$10 USD / Hour

Flag of

India (4:35 PM)

Joined on August 30, 2012

$10 USD / Hour

I am an Executive Virtual Assistant and I enjoy helping businesses getting a better result. Passionate about social media, customer service, technical virtual assistant and helping the virtual industry grow. I understand the value of time! I also know that I am an investment, not a cost. Virtual assistance (or VA) is the professional service of remote administrative office and other specialized support by a virtual assistant who works with clients in an ongoing, collaborative professional relationship. ✔ Transcription ✔ Data Entry ✔ Travel ✔ Diary Management ✔ Research ✔ Events Co-ordinator ✔On Site Support ✔ Email Management (Checking email accounts and weed through spam and forward important emails to you) ✔ Social Media Twitter – Facebook – LinkedIn ✔ Business Growth and Solutions ✔ General Administration ✔ CRM Management ✔ Email Marketing – Auto-responders, Newsletter broadcasts (MailChimp, Enflyer) ✔ Recruitment Process Outsourcing (RPO)

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Experience

Freelancer

Feb, 2019 - Present

7 years, 2 months

Freelancing

Feb, 2019 - Present

7 years, 2 months

Managing customer support and wholesale for one of the leading CBD Products Manufacturer in the United States. Able to achieve 100% Growth in Sales in one year. Job duties include managing emails, orders through ShipStation, Generating Invoice, Zendesk Chat, Lead Generation for Wholesale and closing the deals with the retailers.

Feb, 2019 - Present

7 years, 2 months

Deputy Manager - Operations

May, 2018 - Aug, 2019

1 year, 3 months

Fusion Business Solutions Pvt. Ltd

May, 2018 - Aug, 2019

1 year, 3 months

The work of E-Commerce Clients includes Order Processing, Order Tracking, Product Listing, Customer Support (Email & Chat), Invoicing, Payment Follow-Ups, Communication with Vendors and Customers etc. Tools used Shopify, Magento, WordPress, WooCommerce, Zendesk, Zoho, Google Docs, Google Calendar, ShipStation, Mail Chimp, iContact, Trello, Podio, and some of the inhouse tools of our Clients.

May, 2018 - Aug, 2019

1 year, 3 months

Team Leader

Jul, 2012 - May, 2018

5 years, 10 months

Fusion Business Solutions Pvt. Ltd

Jul, 2012 - May, 2018

5 years, 10 months

Managed 50 accounts of clients from various industries like E-Commerce, Recruitment, Insurance, Administration. 20% increase in profits with minimal employee turnover and 90% Client Retention. Earned the title Best Team Lead 3 times

Jul, 2012 - May, 2018

5 years, 10 months

Education

Mohanlal Sukhadia University

2006 - 2009

3 years

Bachelors of Commerce

Flag of

India

2006 - 2009

3 years

Qualifications

Bachelor of Legislative Law

2019

Mohanlal Sukhadia University

Program includes coursework like Criminal Law, Foundations Of Criminal Justice, Research Methods, and Crime & Society

2019

Certifications

F

Foundation vWorker Member

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