Käyttäjän a23ska profiilikuva
@a23ska
Maan Spain lippu Madrid, Spain
Jäsen alkaen 8. lokakuuta 2019
0 Suositukset

a23ska

Online-tilassa Offline-tilassa
Passionate about the world of hospitality. Over 10 years experience in the hospitality and travel industry working, and studying internationally: Poland, England, US and Spain. Organized, detail oriented, proactive. I speak 3 languages: Polish, English and Spanish.
$15 USD/hr
0 arvostelua
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Portfolios

Viimeaikaiset arvostelut

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Kokemus

Sales Administrative

Sep 2018 - May 2019 (8 months)

- Sales support and perform all administrative duties relating to bookings and reservations - Organize daily work of housekkeping, and maintenance teams - Deal with special requests from guests, like organise transportation, book tours and tickets - Deal with reservation reconciliation - Prepare, process payments, and invoices - Report monthly sales results - Update all hotel and accommodation booking websites - Handle customer feedback and complains

Catering Manager

Nov 2016 - Jun 2018 (1 year)

- Sell and coordinate all banquets, events and meetings - Create and send proposals, BEO’S, layouts, and contracts to clients - Host site inspections and maintain strong customer relationships by meeting with and entertaining clients, conducting property tours, promoting facilities and services. - Conduct follow up weekly to ensure client satisfaction - Prospect past business to see If they are interested in having another meeting with us

Assistant Catering Manager

Jul 2016 - Oct 2016 (3 months)

- Assist Catering Manager in selling and coordinate all banquets, events and meetings - Create and sending proposals, BEO’s, layouts and contracts to clients - Print sales kit folders, create and organize all catering inventory and event door signage - Ensures all functions are set and staff is prepared and organized before every event

Food & Beverage Supervisor

May 2014 - Dec 2015 (1 year)

- Supervise Bar, Restaurant, Room Service and train employees - Ensure that a restaurant complies with sanitation and safety standards maintained for guests and associates - Handle guest concerns and react quickly and professionally - Check that all equipment is in working order - Responsible for food quality, presentation and ordering supplies - Other duties as assigned by the Food & Beverage Manager

Koulutus

Master’s Degree in Tourism and Recreation/ Hotel Management and Catering

2009 - 2011 (2 years)

Bachelor’s Degree in International Relation/International Tourism

2006 - 2009 (3 years)

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