Data Entry Clerk
Nov '15 - Current
Independently manage data entry functions for 4 departments with ~5,000 clients
Accurately input new client contact and payment information, and deactivate and archive inactivated accounts
Gather monthly client feedback survey results, record data into database, and create detailed reports to illustrate trends, projections, and successes
Established method to consolidate client data from multiple sources and eliminate duplicate data to streamline processes and increase departmental efficiencies
RIVER TECH, Data Entry Clerk
Current - Current
Collected, recorded, and processed customer orders received from sales department
Analyzed customer orders to identify errors and omissions, taking appropriate action to verify and retrieve critical account data
Generated weekly customized sales reports to detail product and sales team performance
Contributed towards monthly revenue increase of 19% after instituting customer preference fields in CRM, which allowed sales team to identify new avenues to drive sales
SKILLS
Microsoft Word
Google Sheets
Adobe Acrobat Pro
Data Analysis