I have vest experience in the field Data Entry, Data processing, Proof reading, Excel, Sales , Market research.
I have worked various organization.
Service Engine Ltd.
Junior Executive, Data Manipulation Service
Job Responsibility:
* To find data from internat in a specific subject.
* To collect data and made a summary on that topic.
* To collect data & made summary within 10 minutes.
* Made a data base containing those summary.
East West University
Teaching Assistant & Data Entry Operator
Key Responsibility:
" Helped students in resolving various problems related to Marketing Courses. Supervising & coordinating students according to their academic needs.
" Maintaining the database of the students for Marketing Courses.
" Made database for every student & put their performance.
" Help the teacher for research. Put the research data in database, websites.
" Worked as a junior researcher for various project.
TechBD International
Online Support Officer
Under TechBD International (An outsourcing Firm) banner providing Customer Support for electronics products, which is a Platinum Power Seller of eBay([login to view URL]).
Providing Technical supports like, responding buyer queries regarding device installation and resolving compatibility issues and other software and hardware issues.
Answering client queries through email and responding on an average 250 emails a day. Providing Customer Service through Live Help Manager (A dedicated chatting service where SIB-USA buyers can do live chat with Customer Care regarding their queries).
Responding Buyer queries regarding Shipping details, Payment status, Item price negotiation, Invoice sending, Bid/Order cancellation, Dispute handling for unpaid buyers and sending overall transaction details.