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- N/ASuoritetut työtehtävät
- N/ABudjetin mukaisesti
Social Media Account ExecutiveJan 2017
Overseeing Social Media campaigns including but not limited to: research, campaign & content creation, execution, monitoring and reporting.
Exams OfficerSep 2015 - Dec 2016 (1 year)
Coordinating, arrange and prepare the IELTS test and manage post test procedures in accordance to Cambridge and the British Council global standards.
Business English TrainerJul 2015 - Nov 2015 (4 months)
I contributed in a project teaching Business English to corporate employees in order to develop and enhance their language skills
English Language InstructorMar 2015
Teaching the Berlitz English proficiency levels program to Adults, Motivate the students and act as their language adviser and closely monitor the progress of the students and set action plans accordingly through coaching.
International Account Performance Manager (Technical Support - UK)Apr 2012 - Apr 2014 (2 years)
Develop, Coach, Plan & Manage the performance of a team as well as the Human Resources aspect of the team to provide a Vodafone global customer service standard with a technical nature.
International Account Advisor (Technical Support - UK)Feb 2011 - Dec 2014 (3 years)
Acting as a frontline interface with customers of Vodafone companies worldwide. The main purpose is to facilitate and provide a Vodafone global customer service standard with a technical nature.
Bachelor\'s Degree in Business Administration2006 - 2010 (4 years)
Business Adminstration Diploma2015 - 2015 (1 month)
VIS Patriot (2014)Vodafone International Services
a certificate for Business Continuity Plan Support for contributing into supporting the business during the revolution and keeping the business going by doing more than the job description to keep the Service Level intact
FELT (Fundamentals of English Language Teaching) (2016)The American University in Cairo
The Certificate of Achievement in the Fundamentals of English Language Teaching introduces pre-service and in-service English instructors to the best practices in the field of teaching English as a foreign language (EFL), by focusing on the previously mentioned four areas. Holders of this certifcate may then pursue a career in the field, whether at schools, language centers or in schools of continuing education within EFL programs.
US English Level 195%
UK English 185%
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