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Technical Support EngineerMay 2019
I'm working in this outsourcing company that gives support to some big different organizations. My duty is to give support to the employees of these companies, in order to help them solving issues in regards to their operating systems, different applications, software and hardwares.
Customer Support with EnglishOct 2018 - Apr 2019 (6 months)
I was working in this outsourcing company as a back office support. The company was cooperating with the airline WizzAir, for which we were handling different cases and complaints. My duties were the following: - Give an appropriate support via e-mail to the passengers - Correspond with the passengers in the appropriate and kindest way, in order to help them - working with microsoft excel - Working with microsoft outlook