Käyttäjän Nida23 profiilikuva
@Nida23
Jäsen alkaen 6. elokuuta 2012
0 Suositukset

Nida23

Online-tilassa Offline-tilassa
I am looking out for good Projects. I would deliver best results to the work that i take up, and i am confident about myself in delivering good work as its required to be. I am here to work and give my 100% to the projects offered.
$6 USD/hr
0 arvostelua
0.0
  • N/ASuoritetut työtehtävät
  • N/ABudjetin mukaisesti
  • N/AAjallaan
  • N/AUudelleenpalkkaamisaste

Portfolio

Viimeaikaiset arvostelut

Ei arvosteluja.

Kokemus

Team Manager

May 2006 - Nov 2012 (6 years)

Worked with Kingfisher Airlines as a Subject matter expert to a Team Leader to a Team manager with a total of 102 agents under me. Also a set of Team leaders and Subject matter Experts reporting into me. Headed the Loyalty programme for the Airline and handled Airline transitions and change of processes with Crisis Management

Sr. CSE

Sep 2004 - Aug 2006 (1 year)

Worked for the Airline division with expertise in the Back end and airline functioning fro 177 airlines at one go.

CSA

Apr 2004 - Aug 2004 (4 months)

Worked for the retail Market research of the company's products.

Customer Service Executive

May 1999 - Sep 2001 (2 years)

Worked for the Grievience Department for the Telecom company.

Koulutus

MBA

2002 - 2004 (2 years)

B\'com

1999 - 2001 (2 years)

Pätevyydet

Crisis Management (2011)

KFA

Certification for crisis handling situation. Situations and handling of any major crisis taken place.

CRM - Talisma Application (2007)

KFA

Expertise in handling the major back end CRM for the Airline functioning.

SABRE (2006)

KFA

In depth working knowledge and functioning expertise in SABRE product. Bugs identification and resolution providing on SABRE Interact and NATIVE SABRE.

HITIT - Crane software (2011)

KFA

Software testing on the application of crane software and report generation for the bugs and the functioning problems on the airline software.

EXCALIBUR (2005)

WNS

Airline software Excalibur handling knowledge.

Julkaisut

Me

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