Käyttäjän LianneMallari profiilikuva
Maan Philippines lippu Angeles City, Philippines
Jäsen alkaen 23. syyskuuta 2019
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I have over 4 years of experience as a Customer Service Representative in the BPO industry. I have vast experience in handling billing inquiries, technical issues and a lot more since I worked in a Telco account. I was given a chance to be a Subject Matter Expert for 2 years where I handled supervisor calls and assisted agents on their queries. I was promoted after as a Operations Supervisor where I handled a team - different individuals with different personalities. Part of my job is to coach them and motivate them to reach their work goals and personal goals. This is also where I acquired my skills with Microsoft Office - Word, Excel and PPT. Since I am handling my own team, I know how to manage time and make sure work is finished on or mostly before deadline without any problems.
$4 USD/hr
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