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Customer Support RepresentativeApr 2019
I am currently working as a phone support, email support, and a chat support agent. My tasks change almost everyday on several different projects depending on the work flow and staff availability.
C.E.O/OwnerJan 2019 - Mar 2019 (2 months)
It was a virtual network of dispatchers, customer support representative, data entry team and telemarketing representatives. But had to be shut down as I did not have enough time with my studies and I could not supervise everyone closely all the time as our projects would be running for more than 15 hours on some days.
Dispatcher/CSR/Data EntryJun 2018 - Jan 2019 (7 months)
I worked as a food delivery service dispatcher. My job was to enter some orders in our system that we got through email or over the phone. Place those orders at the restaurants, assign drivers to them and resolve any issues in the delivery process and handle customers.
SupervisorMay 2017 - Dec 2017 (7 months)
I worked as a supervisor for telemarketers. Main task was to train, manage, and help agents in closing sales. It thought me allot about management and handling customers.
Intermediate (12th grade high school diploma)2014 - 2018 (4 years)
US English Level 177%
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