Käyttäjän DMaronie profiilikuva
Jäsen alkaen 19. huhtikuuta 2016
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Online-tilassa Offline-tilassa
I have been in the call center industry for the past five years; starting my first year as a customer service representative and transitioning into a supervisor over the past four. I have worked with two US telecommunications firms in my tenure and dealt with everything customer service related from sales to escalated interactions. Experience has enabled me to understand the driving factors in the industry from both a customers' standpoint as well as that of the company in achieving their goals. I have lead small groups in obtaining customer satisfaction metrics while working with management to develop products and programs that will benefit all parties involved. I love technology. Not just through my work with customer service in telecommunications but generally. I am not your iPhone repair guy but will be captivated by the concepts that make them work. Consumer electronics is my thing. Thank you so much for your time and look forward to working with you in the future.
$7 USD/hr
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