Käyttäjän CjAlfante profiilikuva
@CjAlfante
Maan Philippines lippu Muntinlupa City, Philippines
Jäsen alkaen 24. helmikuuta 2017
0 Suositukset

CjAlfante

Online-tilassa Offline-tilassa
I've worked for several years in inbound customer service with a background in financial (TSYS is a DOS-based app for refunding, reviewing bank statements and other financial needs), and healthcare insurance where I review medical documents. Also, adding to the list of my experience is back office support which are handling emails/ tickets (experienced In Desk which is very somewhat similar to the app Zendesk) and doing invoices for a retail firm. I'm self-motivated, energetic team player with excellent communication skills. I am able to learn new tasks on the job. Writing is something that I am very fond at the moment in which I do hope to expand in the near future. I look forward in helping your business grow successfully while gaining new skills to improve myself.
dollaria3 dollaria / tunti
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  • N/ASuoritetut työtehtävät
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Portfolio

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Kokemus

Customer Service/ Back Office Agent

Apr 2015 - Jan 2016 (9 months)

We use Desk app, similar to Zendesk, to send email to consumers. We review ride history, process refunds, and other sorts of inquiries.

Customer Service/ Back Office Agent

Jul 2014 - Jan 2015 (6 months)

Worked as a data entry specialist doing invoices for the firm.

Customer Service/ Back Office Agent

Aug 2012 - Feb 2014 (1 year)

Worked as a customer service (inbound calls) for a financial account and was then transferred to do back office work.

Customer Service Representative

Feb 2012 - Aug 2012 (6 months)

An inbound healthcare insurance account. We add direct deposit account, verify medical documents, and answer simple inquiries.

Koulutus

Bachelor of Science Major in Marketing

2009 - 2011 (2 years)

Bachelor of Science Major in Marketing

2015 - 2017 (2 years)

Varmennukset

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