Aruna W.

Worked in multiple corporates. My profile included assignments on Instructional Design, Technical Writing, Content Writing for Websites, Software Quality Assurance and Configuration control job profiles. List of artefacts created and activities included: - Software Requirement Specifications (with Software Developers) - Design Documents (with Software Developers) - Algorithms (with Software Developers) - User Manuals - White Papers - Help Files - Creating Storyboards for Computer Based and Web Based Training material - Preparation of Content Plans - Developing content for Websites - Editing the documents created by my team members - Interacting with the client partners and team members - Ensuring adherence to procedures, quality issues and style guides Process for creation of artefacts included - - Analyze the client requirements - Prepare a content plan - Create a storyboard/technical document - Interact with Graphic Designers for appropriate visualizations for graphic material needed in the storyboard/technical document - Ensure adherence to the writing standards - Prepare Power Point presentations for various departments in the organization My profile also included: • As a Team Leader, I monitored the performance of team members and mentored them to improve the overall quality of their projects. I reviewed the user manuals created by the team members and the training material created by the Training Department. • Prepared and standardized the procedures, processes, and guidelines for the Technical Writing Group (TWG) in coordination with the Project Manager. • Estimated user manuals/ helpfiles/ Web documents • Performed content writing for organization’s Web site • Prepared Power Point presentations for various departments in the organization Apart from writing jobs, have also worked in the capacity of a Senior SQA Analyst with a CMM Level 5 organization. I Have participated in the CMMI (Capability Maturity Model Integrated) and ISO 9001:2000 certifications As an SQA Analyst: - I ensured that the projects adhered to the quality standards and the organizational processes. - Was involved with the project from its inception. - Assisted the project in planning project activities as per the Software Development Life Cycle (SDLC), which included performance of appropriate tasks in various phases, viz. inception, elaboration, construction, transition and maintenance. Currently, I work as a freelancer. A few areas of my work include: - Ghostwriting - Article writing - Content writing for websites - Book writing - Academic Writing - Technical Writing - e-Book Writing Education: • Bachelors in Commerce (Hons.), Delhi University, India • GNIIT Programme from NIIT • Professional Diploma in International Business from All India Management Association