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Communicating or paying outside Freelancer.com

To ensure you have the best protection possible in the unlikely event of a dispute, keep your correspondences and payments within Freelancer.com. We equip you with the Milestone Payment System where the Dispute Resolution Service is available, as well as a messaging system which includes text, voice, and video features, for efficient and secure project management within the site.


If you encounter users trying to initiate offsite communication and/or payments, report them to us by scrolling down and clicking Contact Us. Choose the Terms and Conditions issue category, select the chat or ticket option, and provide the following details:


  •  User you are reporting

  •  Project involved

  •  Copy/screenshot of your conversation inciting offsiting communication and/or payments 


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