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I need my Zoom Phone account turned into a polished business phone system. The priority is to build a virtual receptionist that can immediately answer calls, play a clear custom greeting I will supply, offer recorded information, and then transfer callers to the right extension or voicemail without human help. Call-forwarding is required as well, but I’m still deciding whether it should be scheduled or always-on, so I’ll rely on your advice and best-practice examples before we lock it in. You will handle every step inside the Zoom admin portal—creating the Auto Receptionist, setting up call queues if needed, uploading the custom greeting, mapping extensions, voicemail, and designing an intuitive call-flow. I’d also like a quick walk-through (live or recorded) so I can tweak things later without breaking anything. Deliverables • Fully configured Zoom Phone system with virtual receptionist live and tested • Custom greeting uploaded, volume-balanced, and assigned to the correct entry point • Call-routing rules in place (answer, transfer, provide recorded info) • Forwarding logic documented and activated once we choose the final schedule • A short hand-off guide or video explaining how to maintain and update the setup If you’ve built similar Zoom Phone or cloud PBX setups, let me know—screenshots or a brief description of previous work will help me pick quickly.
Project ID: 40437814
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Active 14 hours ago
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39 freelancers are bidding on average $22 USD/hour for this job

Hi! I can help you with configuring your Zoom Phone system into a proper business phone setup. The auto receptionist, call queues, extension mapping, and voicemail routing are all things I can handle directly in the admin portal. For the forwarding logic, I'd suggest a time-based schedule so calls go to the right place during and after business hours, but we can talk through what fits best. I'm Edward and I'll also put together a walkthrough video so you can make changes down the road without worrying about breaking anything. Let me know if you want to discuss the details.
$40 USD in 7 days
7.0
7.0

Hi there, I understand you need a professionally configured Zoom Phone system with an Auto Receptionist, custom greetings, voicemail routing, call queues, forwarding logic and a clean business call-flow that works reliably without manual intervention. I have strong experience configuring cloud PBX and VoIP systems, call-routing workflows, virtual receptionists, voicemail handling, forwarding strategies and admin-side communication platform setup. I can configure the full Zoom Phone environment, optimize greeting/audio setup, design intuitive routing flows, advise on scheduled vs always-on forwarding, test all extensions/voicemail behavior and provide a short walkthrough for future management. Best regards, Stratos
$20 USD in 40 days
7.1
7.1

I’ll set up your Zoom Phone system so callers get a smooth, professional experience with your custom greeting and clear call routing. I’ve done similar virtual receptionists for small businesses, creating auto attendants that play messages, offer info, and direct calls without a live receptionist. I’ll build the Auto Receptionist, map extensions, upload your greeting while balancing volume for clarity, and design call flows that guide callers logically. For call forwarding, I can show you examples of scheduled vs always-on forwards so you can pick what fits best. Once you decide, I’ll document and activate the setup. To help you stay confident managing the system later, I’ll record a quick walkthrough explaining how to adjust greetings, extensions, and forwarding rules safely. Would you want the call queues configured to handle multiple callers at once or just direct transfers? Also, do you expect callers to reach voicemail during business hours or only after hours? I’m ready to start and get your Zoom Phone fully working and easy for you to maintain.
$20 USD in 7 days
5.9
5.9

Hi, With more than a decade of experience in software application development, I understand the intricate details involved in building high-performance, real-time systems like Zoom Phone. Having worked with renowned companies such as Avaya and Pramati, I've designed and developed various communication and cloud PBX systems similar to the requirements you're envisioning. Rest assured, I have a firm grasp of handling Auto Receptionists, call routing, scheduling forwarding, and more inside the Zoom admin portal. Moreover, scalability and efficiency are my strong suits. Your project calls for robustness and the ability to handle complex workloads seamlessly in real time - two aspects I've mastered with my event-driven system approach. In addition, my experience with system design paves the way for building an intuitive call-flow that speaks directly to your business needs. By selecting me, you're not just hiring someone with skills in PHP & Software Architecture categories crucial to this project; you're getting a professional who can walk you through every step of the process smoothly. My documentation skills are top-notch. Besides delivering a fully configured and tested Zoom Phone system tailored specifically to your preferences, I'll provide you with a comprehensive hand-off guide or video that explains how to maintain and update the setup - empowering you fully without leaving any gaps.
$20 USD in 40 days
4.5
4.5

Hi, this is Kris from McKinney, Texas, I've reviewed your project requirements and understand that your priority is to create a polished business phone system using Zoom Phone. The key challenge will be setting up a virtual receptionist that can efficiently handle calls, play a custom greeting, provide information, and accurately route calls to the appropriate extension or voicemail. My approach would involve meticulously configuring the Zoom admin portal to create the Auto Receptionist, establish call queues if necessary, upload the custom greeting, map extensions, set up voicemail, and design a seamless call-flow. Additionally, I would provide a comprehensive walk-through to ensure you can easily make adjustments in the future. A few additional questions: Q1: Have you already determined the specific call-routing requirements for different scenarios? Q2: Do you have a preferred format for the custom greeting you'd like to upload? Q3: Are there any specific integrations or additional features you would like to incorporate into the phone system? Best regards, Kris Kramer
$20 USD in 40 days
4.9
4.9

Lets chat, a free consultation and no obligation. I understand you need a clean, professional, and user-friendly solution for your "Zoom Phone System Configuration" project. My skills in PHP, Java, JavaScript are a perfect fit for this project. While I am new to freelancer.com, my extensive experience delivers integrated, automated solutions. Regards, Jason McLachlan
$15 USD in 3 days
3.6
3.6

Hi, I reviewed your requirement and I can help you set up a fully configured Zoom Phone system with a professional virtual receptionist and optimized call flow. I have hands-on experience configuring Zoom Phone and cloud PBX systems, including auto receptionists, call queues, IVR menus, call routing logic, voicemail setup, and business call-forwarding workflows. I can handle the complete setup inside the Zoom admin portal—building the receptionist flow, uploading and optimizing your greeting, mapping extensions, configuring voicemail, and ensuring callers are routed smoothly without manual handling. Quick questions: Q1 – Do you want a simple single-level IVR (press 1/2/3), or a multi-level call menu with departments? Q2 – Should call forwarding be time-based (business hours vs after hours), or do you prefer a single always-on routing rule for now? Once finalized, I can also provide a clear walkthrough so you can easily manage or update the system later. — Manoj
$20 USD in 40 days
3.6
3.6

Hi, there, I have 7+ years of experience in cloud telephony systems and VoIP configurations, mastering Zoom Phone setups and virtual receptionists. My expertise lies in creating intuitive call flows, custom greetings, and call-forwarding logic that enhances business communications. I’ve successfully deployed fully configured Zoom Phone systems that streamline inbound call handling and improve customer experience. ✅ Configure your Zoom Phone system by setting up a virtual receptionist that answers calls immediately, plays your supplied custom greeting, and directs callers seamlessly. ✅ Establish call-routing rules with multiple extensions, voicemails, and recorded information to automate the entire call flow in Zoom admin portal. ✅ Advise on call-forwarding strategies based on your business needs, providing best-practice examples to help finalize the schedule. ✅ Perform final testing to ensure clarity of greetings, correct volume levels, and flawless call transfer across devices. ✅ Deliver a concise, easy-to-follow hand-off guide or recorded walk-through to empower you to maintain and update the system confidently. Could you share any specific business hours or scenarios you prefer for the call-forwarding schedule, or would you like me to suggest some common best practices based on industry standards? I look forward to working with you. Best Regards, Rosita Iniesta.
$20 USD in 56 days
3.0
3.0

Hi, This is a straightforward Zoom Phone/business PBX configuration project, and the workflow you described maps well to Zoom’s Auto Receptionist and call-routing features. I’d handle the full setup inside the Zoom admin portal, including the virtual receptionist, greetings, extensions, voicemail routing, forwarding logic, and optional call queues if they improve the caller experience. The important part is building a clean call flow that sounds professional and avoids dead ends or confusing menu trees. I can also help advise whether scheduled forwarding or always-on routing makes more sense based on your business hours and expected call patterns before locking the final logic in. Once configured, I’ll fully test the routing flow and provide a simple walkthrough/video so you can safely update greetings, extensions, or forwarding later without disrupting the system.
$20 USD in 40 days
2.1
2.1

Hello, As a Senior Full-Stack Engineer with 8 years of experience, I have been responsible for a multitude of projects that require the delicate balance of frontend design and backend system implementation, which aligns perfectly with your project's needs. I have a strong proficiency in React and TypeScript as frontend tools and Node.js and Python for backend, all of which are necessary skills to ensure a successful configuration of your Zoom Phone system. Not only am I skilled at navigating the complexities of the Zoom admin portal to create Auto Receptionists, set up call queues, map extensions, voicemail, and design call flows, but I'm also experienced in thinking through the logical structure required to create an intuitive user experience that meets specific business needs. This will be vital when building your virtual receptionist module that can handle incoming calls professionally and efficiently. My problem-solving finesse has been reflected in key achievements such as leading a successful monolith-to-microservices migration that drastically improved deployment cycles. With my knowledge and expertise in building cloud-native architectures, your project can expect nothing less. I also understand the value of adaptability and staying up-to-date with emerging technology trends, meaning I'll be ready to empower you with a seamless hand-off guide or video for future maintenance and updates. Thanks!
$50 USD in 34 days
0.0
0.0

Hi, I can fix your Zoom Phone System Configuration I've solved this exact problem many times. Here is what I will do: Set up the Auto Receptionist, custom greeting, and recorded info menu inside Zoom Admin. Build the call flow for extension routing, voicemail, and call queues if needed. Configure and test the forwarding logic, then share best-practice options for scheduled vs always-on. 10 days free support after delivery Milestone-based payment Reply "YES" and Best regards, syed ribal
$15 USD in 17 days
0.0
0.0

Hello, Drawing from my 5+ years of experience as a full-stack developer, I have extensive hands-on expertise in architecting backend phone systems and CRM solutions. Having previously built Zoom Phone setups, I boast a comprehensive understanding of the platform and its capabilities. Your project description resonates deeply with my skillset as I comprehend the intricacies of creating auto receptionists, organizing call queues and designing intuitive callflows that streamline communication for businesses. I'm skilled at incorporating call-forwarding functionalities and can provide guidance in determining whether scheduled or always-on forwarding would best suit your needs. Beyond just delivering a fully-configured system with virtual receptionists, mapped extensions and voicemail, I provide progressive support by producing a clear handoff guide or video that empowers you to maintain and update the system with ease. Trust me to collaborate meaningfully with you; sharing my progress through transparent communication and weekly demos for quality control. Choose me, choose professionalism, efficacy, and digital products architected for long term efficiency! Thanks!
$15 USD in 30 days
0.0
0.0

Hi there, I'd love to help you elevate your Zoom Phone account into a sophisticated business phone system, complete with a virtual receptionist that can efficiently manage calls, provide essential information, and route callers to the right extension or voicemail seamlessly. To achieve this, I plan to configure the Auto Receptionist, set up call queues if necessary, upload your custom greeting, and design an intuitive call-flow that ensures a smooth user experience, all within the Zoom admin portal, while also establishing call-forwarding rules that meet your specific needs, whether scheduled or always-on, and providing a comprehensive walk-through to empower you to make future adjustments with confidence. As we work together to bring your vision to life, I'll ensure that every aspect of the Zoom Phone system is carefully tailored to your requirements, from the initial greeting to the final call-routing rules, and I'll provide a detailed hand-off guide to facilitate effortless maintenance and updates, so you can focus on what matters most - growing your business. https://www.freelancer.com/u/salahuddin1973 What's the approximate volume of calls you're expecting the virtual receptionist to handle on a daily basis, and are there any specific call-routing scenarios you'd like me to prioritize? Best regards, Naufal Salahuddin.
$20 USD in 40 days
0.0
0.0

Hello, I am Dmytro S., a senior backend developer with extensive experience in configuring Zoom Phone systems and virtual receptionists. My expertise aligns perfectly with your project requirements. ✔ PHP knowledge for seamless integration ✔ Cloud computing expertise for efficient system setup ✔ Comprehensive software architecture skills ✔ Asterisk PBX for call management ✔ Virtual assistant development for automation ✔ VoIP solutions for communications ✔ Telecommunications engineering for system optimization ✔ Zoom platform proficiency for precise configuration Previously, I configured Zoom Phone systems, creating custom greetings, and designing intuitive call-flows, ensuring smooth operations. I will deliver a fully configured Zoom Phone system with a virtual receptionist, custom greeting, and detailed forwarding logic. A hand-off guide will be provided for future tweaks. Send me a message to discuss in detail. Thank you.
$20 USD in 10 days
0.0
0.0

Hello, I understand the importance of transforming your Zoom Phone account into a seamless business phone system with a virtual receptionist. With my expertise in handling Zoom admin portals and creating efficient call flows, I can ensure a smooth transition. I have experience in setting up similar systems, ensuring clarity, efficiency, and user-friendliness throughout the process. Here’s how I’ll approach your project: ✔ Configure virtual receptionist and call-routing features ✔ Upload and balance custom greeting ✔ Implement call-forwarding rules and document logic for future activation ✔ Provide a comprehensive hand-off guide for easy maintenance My goal is to deliver a reliable and fully functional Zoom Phone system that meets your requirements and enhances your business communications. Best regards, Manthan
$15 USD in 30 days
0.0
0.0

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