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I am looking for an experienced Zoho developer / automation expert to build a fully automated omnichannel chatbot-based seat booking system using the Zoho ecosystem. This will be a 100% online system (no cash handling) and must automate everything from customer booking to payment, cancellation, refund, vendor payout, notifications, and feedback. PLATFORMS & TOOLS (MANDATORY) The system must be built using: Zoho SalesIQ (Chatbot + Omnichannel) Zoho Sheets or Zoho Creator (seat inventory management) Zoho Checkout Zoho Payments Zoho Books Razorpay WhatsApp Business API (Zoho BSP or approved provider) Email & SMS notifications BOOKING CHATBOT FLOW (REQUIRED) Customer sends a message to our business number Chatbot greets the customer Customer selects: Travel date Time slot Number of passengers System checks real-time seat availability from: Zoho Sheets or Zoho Creator If seats are available: Fare is calculated automatically Payment link is generated Customer completes payment online Booking confirmation is sent via: WhatsApp SMS Email Booking details include: Booking ID / PNR Pickup location Time & trip details CANCELLATION & REFUND REQUIREMENTS Ticket Cancellation Customer should be able to cancel booking via chatbot Cancellation rules: Full refund Partial refund No refund (Based on configurable time rules before departure) Cancelled seats must automatically return to inventory Refund Automation Refund should be triggered automatically via: Razorpay / Zoho Payments Refund status updates sent to customer All refund entries synced with Zoho Books AUTOMATED NOTIFICATIONS Booking confirmation Payment success / failure Cancellation confirmation Refund initiated & completed Trip reminders: 1 hour before departure 30 minutes before departure (WhatsApp, SMS & Email) PAYMENT, COMMISSION & VENDOR PAYOUT Customers pay fully online System must: Record payments in Zoho Books Deduct our commission Trigger vendor payout automatically Vendor payout reports & history required SUPPORT & FEEDBACK Chatbot should handle: Customer support Complaints FAQs Automated post-trip feedback collection Feedback stored for reporting ADMIN & BACKEND REQUIREMENTS Seat inventory dashboard Booking & cancellation tracking Payment & refund reports Vendor payout reports Customer database Daily / weekly / monthly summaries Error handling for failed payments DELIVERABLES EXPECTED FROM FREELANCER Please include the following in your proposal: Complete Zoho SalesIQ chatbot setup Omnichannel integration (WhatsApp, FB, Instagram) Seat inventory system (Sheet or Creator) Payment, cancellation & refund automation Vendor payout logic Notification workflows Zoho Books integration Testing & deployment Documentation & handover Post-launch support TIMELINE Please mention: Total development time Testing & go-live duration BUDGET & QUOTE REQUEST Please share: Total fixed cost for full project Module-wise cost breakup Any recurring costs (if applicable) Payment milestones (if any) EXPERIENCE REQUIRED Strong experience with Zoho ecosystem Prior chatbot or booking automation projects WhatsApp Business API integration experience Payment gateway automation knowledge Please also share: Relevant past projects Recommended architecture (Zoho Sheet vs Zoho Creator) Suggestions for scalability & reliability IMPORTANT NOTE Proposals without clear Zoho experience, architecture explanation, or cost breakup will not be considered.
Projektin tunnus (ID): 40206681
21 ehdotukset
Etäprojekti
Aktiivinen 7 päivää sitten
Aseta budjettisi ja aikataulu
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21 freelancerit tarjoavat keskimäärin ₹16 293 INR tätä projektia

With my unparalleled expertise in the Zoho ecosystem and years of experience automating complex booking systems, I am your perfect fit for this project. As a Zoho Certified Developer and a top-ranking freelancer, I guarantee a streamlined, robust, and fully integrated solution that perfectly aligns with your requirements. This will be an all-in-one system using the mandatory tools you've listed: Zoho SalesIQ, Sheets or Creator for inventory management, Checkout and Payments for transactions, Books for finance management and Razorpay for refunds to ensure trustworthy and easy monetary operations. To address your specific needs further: I've successfully integrated WhatsApp Business API with Zoho before (an essential aspect of your project). My deep understanding of Payment Gateway automation is a strong advantage when integrating Razorpay with Zoho Payments. Also, I’ve built a number of similar chatbots in the past that include cancellation policies as required by you - full refund, partial refund and no refund based on configurable time rules before departure.
₹15 000 INR 7 päivässä
6,3
6,3

I’m Yamini, a Zoho Certified Consultant from India with 10+ years of experience across the full Zoho suite. I specialize in custom automation, integrations, and workflow optimization to help businesses work smarter and faster. Expertise includes: Zoho CRM integration with Creator, Books, Invoice, Reports, Survey, and Sites REST API, Mailchimp, QuickBooks, WhatsCetra integrations Payment gateways: PayPal, Stripe, Converge SMS setup: Twilio, RingCentral, SMS Magic Email setup: Zoho Mail with Gmail & Microsoft 365 Automation Skills: Workflow rules, auto responders, and email templates Custom Deluge scripting and webhook calls Dashboards, scheduled reports, and reminders via email/SMS Why choose me? ✅ Fast and reliable delivery ✅ Deep product knowledge & clear communication ✅ Focus on quality, accuracy, and client satisfaction ✅ Full post-project support for any fixes or fine-tuning While others may underbid, I focus on delivering efficient, error-free solutions that truly fit your business needs. Let’s make your Zoho system work perfectly for you! ? Yamini Zoho Certified Consultant
₹15 000 INR 7 päivässä
5,8
5,8

3x Certified Zoho Professional Hey, I am Fateh Singh, with 9-year experience in ZOHO Eco System and extensive knowledge of Business processes and Customization/Development. Core Competencies : • ZOHO Consultancy • API Integration • Configurations & Customisation • App Development • Data Migration • ZOHO Training • Support I have good exposure to different areas of ZOHO like • Custom Modules • Custom Fields • Canvas • Widgets • Blueprints • Schedules • Workflows • Validations • Advanced Formula • Deluge • Security Control • Process Management • Automations • Data Administration • General System Setup • Channels Setup • Portals • Reports and Dashboards
₹18 000 INR 20 päivässä
5,8
5,8

Hi, I can build this end to end Zoho based booking system using SalesIQ, Creator or Sheets, Zoho Checkout, Payments, Books, Razorpay, and WhatsApp automation. I have strong experience across the Zoho ecosystem and have delivered chatbot driven booking and payment workflows, so this will be structured, reliable, and fully automated from seat selection to refunds and vendor payouts. I will share a clear architecture, timeline, and cost breakup, then handle build, testing, deployment, and handover. Let us have a quick chat so I can walk you through the approach and get this moving.
₹20 000 INR 9 päivässä
4,6
4,6

As a tech enthusiast with an exceptional seven years in software development, I am well-versed in building complex systems that combine multiple platforms and tools. My expertise includes the Zoho ecosystem, precisely the tools you've highlighted for this project —Zoho SalesIQ, Zoho Sheets/Zoho Creator, Zoho Checkout, Zoho Payments, Zoho Books— as well as WhatsApp Business API integration which will be necessary. This in-depth knowledge of the required tools and their interactivity set me apart as an ideal fit for your project. Furthermore, my broad-based skill sets extend beyond just the Zoho ecosystem and API integrations. I have extensive experience in creating web and mobile applications with languages like Node.js, React Native and PHP; I have also dabbled in AI using Python. Evidently, I have what it takes to shape a sophisticated automated omnichannel chatbot-based booking system such as yours. Meeting my client's expectations stands as my highest priority, a fact that underlies all aspects of my work: from understanding requirements to delivering timely and efficient solutions. Rest assured, if selected for this project, I won't just build your booking system; I'll handle every element with great care; from testing deployment to documentation & handover. Even after the launch, my support wouldn't cease to exist; but rather, evolve into providing any form of assistance needed. So let's get started!
₹12 000 INR 7 päivässä
6,2
6,2

I will design and develop a fully automated omnichannel chatbot-based seat booking system using the Zoho ecosystem, integrating Zoho SalesIQ, Zoho Sheets or Creator, Zoho Checkout, Zoho Payments, Zoho Books, Razorpay, and WhatsApp Business API, with features including booking, payment, cancellation, refund, vendor payout, notifications, and feedback, and provide a detailed breakdown of the costs, timeline, and experience, adapting to the proposed budget. Waiting for your response in chat! Best Regards.
₹13 958 INR 3 päivässä
4,6
4,6

I have strong hands-on experience implementing Zoho One end-to-end across my own business, including Zoho Creator, CRM, Books, Analytics, Flow, and integrations with external platforms. I focus on lean, execution-first MVPs with minimal tech overhead and clear delivery. Sure, I can handle your project on developing an Zoho Chatbot-Based Automated Booking System. Kindly please connect in chat to discuss. I have successfully developed AI agents for social media management (Meta/Facebook), customer support, lead generation, and appointment booking—all powered by n8n and integrated seamlessly with existing business systems My expertise lies in designing end-to-end automation workflows that combine n8n orchestration with advanced AI models such as OpenAI GPT-4, Claude,Vapi, LLaMA, and other state-of-the-art LLMs, enabling intelligent, context-aware, and scalable business solutions. My latest sample ZOHO project done in Freelancer for your reference : https://www.freelancer.com/projects/zoho-crm/Complete-Zoho-One-CRM-Implementation/reviews
₹45 000 INR 20 päivässä
4,1
4,1

Hello, I am an experienced Zoho developer and automation expert capable of building a fully automated, omnichannel chatbot-based seat booking system. Using Zoho SalesIQ, Creator/Sheets, Checkout, Payments, and Books, I can implement end-to-end workflows from booking and payment to cancellations, refunds, and vendor payouts, all integrated seamlessly with WhatsApp, SMS, and email notifications. The platform will include real-time seat inventory management, automated fare calculation, configurable refund rules, and a robust admin dashboard for monitoring bookings, payments, and customer interactions. All processes will be fully automated, reliable, and secure, ensuring a smooth experience for both customers and administrators. I will deliver a clean, maintainable solution with detailed documentation, testing, and full Zoho ecosystem integration. My focus is on scalable, secure, and user-friendly automation that reduces manual effort, ensures data integrity, and provides actionable reporting for your business. Best Regards, Abhijeet
₹15 000 INR 7 päivässä
4,1
4,1

With vast experience that spans across Zoho components, I'm the ideal candidate to build your automated booking system. Having successfully delivered numerous projects using Zoho SalesIQ, Zoho Sheets, Zoho Creator, Zoho Checkout, Zoho Payments, and Zoho Books — and being proficient in WhatsApp Business API integrations — I'm confident in my ability to deliver the 100% online system you're looking for. My technical skill set encompasses automation, CRM, software architecture, and payment gateway integration – all essential for a project of this nature. Being meticulous by nature helps me to develop seamless workflows that automate every single process required from customer booking to payment, cancellation, refund, vendor payout, notifications and feedback. I pride myself on building reliable solutions and leaving no stones unturned. During our journey together, you can expect not only efficient setup of the entire Zoho SalesIQ chatbot system but also thoughtful omnichannel integration (WhatsApp, FB, Instagram), comprehensive seat inventory management systems (be it on Sheets or Creator), robust payment, cancellation & refund automations and well-executed vendor payout logic. In addition to providing timely documentation and post-launch support.
₹13 500 INR 7 päivässä
2,9
2,9

Hi there, You’re absolutely in the RIGHT PLACE. I’ve delivered SIMILAR PROJECTS multiple times and know EXACTLY how to execute this efficiently and correctly from day one. To lock down the SCOPE, TIMELINE, AND PRICING, I’ll need to ask you a few key questions. Unfortunately, Freelancer’s 1500 CHARACTER LIMIT doesn’t allow me to break everything down properly here. Let’s jump on CHAT so I can show you my PROVEN PAST WORK, walk you through the REAL RESULTS I’ve delivered, and outline a CLEAR ACTION PLAN for your project. You’ll immediately see why my approach is DIFFERENT and EFFECTIVE. If you’re serious about getting this done RIGHT, I’m ready to move forward. Looking forward to CONNECTING and WINNING TOGETHER. Cheers, Mayank Sahu
₹12 500 INR 7 päivässä
3,0
3,0

As a seasoned Full Stack Developer with extensive experience in building complex web and mobile applications, I am well-equipped to tackle your Zoho-based chatbot project. Not only am I fluent in the Zoho ecosystem, but I've also delivered similar projects in the past and can provide tangible proof of their success. My core focus on this project will be bringing automation to the forefront - streamlining the entire seat booking process from start to finish through real-time notifications, secure payment gateways, smooth cancellations and seamless refunds. Building an omnichannel automated system is no easy feat but my skillset is tailored perfectly for the job. From leveraging Zoho SalesIQ and integrating it with WhatsApp Business API or any approved provider to applying Zoho Books for payment recording, commission deduction, and vendor payout automation - I can do it all. My focus is not just confined to developing a functional system - I envision scalable and reliable architecture for your platform that can be effortlessly expanded as your business grows. The module-wise breakdown of cost and clear timeline for development, testing, and go-live duration will be laid out efficiently in my proposal. In addition to providing a fixed cost for the full project with no hidden charges, I offer ongoing support post-launch to ensure you are always getting the most out of your system.
₹13 500 INR 9 päivässä
0,4
0,4

Hi there, You’re absolutely in the RIGHT PLACE. I’ve delivered SIMILAR PROJECTS multiple times and know EXACTLY how to execute this efficiently and correctly from day one. To lock down the SCOPE, TIMELINE, AND PRICING, I’ll need to ask you a few key questions. Unfortunately, Freelancer’s 1500 CHARACTER LIMIT doesn’t allow me to break everything down properly here. Let’s jump on CHAT so I can show you my PROVEN PAST WORK, walk you through the REAL RESULTS I’ve delivered, and outline a CLEAR ACTION PLAN for your project. You’ll immediately see why my approach is DIFFERENT and EFFECTIVE. If you’re serious about getting this done RIGHT, I’m ready to move forward. Looking forward to CONNECTING and WINNING TOGETHER. Cheers, Aayushaman Sahu
₹13 500 INR 7 päivässä
0,0
0,0

I have just completed a similar project. I developed a fully automated Zoho-based booking system integrating chatbot-driven seat reservations, real-time inventory management, online payments, and comprehensive notifications across WhatsApp, SMS, and Email. You won’t find a specialist better aligned with what you’re looking for. I understand the importance of seamless omnichannel automation and precise payment workflows to enhance both customer experience and operational efficiency in your seat booking system. I specialize in transforming complex business requirements into high-converting, user-centric digital assets leveraging Zoho SalesIQ, Creator, and Books, ensuring flawless integration with payment gateways like Razorpay and robust chatbot automation. I’d love to chat about your project! The worst that can happen is you walk away with a free consultation. Regards, Bjork Bronkhorst
₹15 000 INR 30 päivässä
0,0
0,0

Hi there, I am a strong fit because I have built end-to-end Zoho-based booking automations where chat, payments, inventory, and accounting must stay perfectly in sync. I have delivered chatbot-driven booking systems using Zoho SalesIQ, WhatsApp Business API, Zoho Creator or Sheets, Zoho Checkout, Razorpay, and Zoho Books. I work daily with Zoho Deluge, advanced chatbot flows, payment and refund automation, inventory locking, and vendor payout logic. I reduce risk by designing atomic seat allocation, configurable cancellation rules, automated reconciliation in Zoho Books, and fail-safe handling for payment and refund errors. I am available to start immediately and can provide a clear architecture choice, timeline, and fixed-cost breakdown upfront. Regards Chirag
₹13 500 INR 7 päivässä
0,0
0,0

Hi, This is a full automation ecosystem rather than just a chatbot build, and I’ve handled similar business system automation projects using Zoho tools. The key here is designing a reliable architecture that connects SalesIQ, inventory logic, payments, refunds, accounting, vendor payouts, and notifications without manual intervention. I would structure the system so seat availability, booking logic, and payment processing remain synchronized, while cancellation and refund rules run automatically based on time conditions. Vendor commission and payouts can also be automated with proper tracking inside Zoho Books. To ensure stability, I’d recommend a Creator-based inventory system instead of Sheets for better scalability and control. The project can be delivered in modules with testing at each stage to avoid failures during live operations. Happy to discuss architecture and rollout plan.
₹18 000 INR 38 päivässä
0,0
0,0

Hey there !! I’m a Zoho automation expert with 7+ years of experience building end-to-end systems using Zoho SalesIQ, Creator, Books, Checkout, Payments, and Razorpay. I specialize in creating production-ready, scalable workflows for booking, payment, and chatbot-driven systems. For your project, I recommend using Zoho Creator over Sheets for seat inventory and booking management to ensure transactional integrity, real-time seat locking, and smooth handling of cancellations and refunds. I can design the omnichannel chatbot flow, automate payments, cancellations, refunds, and vendor payouts, and integrate WhatsApp, SMS, and email notifications seamlessly. I focus on robust error handling, externalized credentials, and clear dashboards for bookings, payments, and reporting. All workflows will be fully documented, demo-ready, and maintainable by your team. I can also provide a module-wise cost breakdown and post-launch support. I’ve successfully delivered similar chatbot-driven booking systems and can step in immediately to get your project live and fully automated. Warm regards, Saurabh Sharma
₹12 000 INR 5 päivässä
0,0
0,0

With 7 years of experience in Zoho development and automation, I am the best fit to complete this Zoho Chatbot-Based Automated Booking System project. I have the relevant skills to deliver a fully automated omnichannel chatbot-based seat booking system using the Zoho ecosystem. **How I will complete this project:** - Set up Zoho SalesIQ chatbot - Integrate omnichannel platforms - Develop seat inventory management system - Automate payment, cancellation, and refund processes - Implement vendor payout logic - Configure notification workflows - Integrate with Zoho Books - Conduct thorough testing and deployment - Provide documentation and handover - Offer post-launch support **Tech stack I will use:** - Zoho SalesIQ - Zoho Sheets or Zoho Creator - Zoho Checkout - Zoho Payments - Zoho Books - Razorpay - WhatsApp Business API - Email & SMS notifications I have worked on similar solutions in the past, making me well-equipped to handle this project efficiently. I have experience in integrating WhatsApp Business API and automating payment gateways. My past projects demonstrate my ability to deliver high-quality solutions. For scalability and reliability, I recommend using Zoho Creator for seat inventory management. This project will be completed within the specified timeline, with a focus on total development time and testing duration. I will ensure a smooth go-live process and pro
₹13 200 INR 7 päivässä
0,0
0,0

Faridabad, India
Liittynyt helmik. 5, 2026
$30-250 USD
$30-250 USD
₹37500-75000 INR
₹1500-12500 INR
₹1500-12500 INR
₹12500-37500 INR
$2-8 USD/ tunnissa
₹12500-37500 INR
₹1500-12500 INR
$10-30 USD
$30-250 USD
$30-250 USD
₹12500-37500 INR
$30-250 USD
₹1500-12500 INR
₹300-800 INR/ tunnissa
₹1500-12500 INR
€30-250 EUR
$250-750 USD
$30-250 USD