Hello,
Here is why I should be given the opportunity.
I am a result-oriented Customer Care Support with over a decade of experience in Customer Care, Technical Support, Winback and Retention maintaining the utmost confidentiality for the company, the customers and clients. I will continue to utilize my superior customer service skills in a demanding and challenging environment.
I have the experience as a supervisor and coach, monitoring agents' performance and relating feedback and provide coaching to increase agents production.
I have an excellent knowledge in Microsoft Words, Microsoft Office, Microsoft Excel and I am also an expert with CRM application. In addition to this, I am an active listener, I have excellent written and oral communication skills and I am a native English speaker. I am open minded, flexible, trainable and is capable of work in a fast paced environment. I am team player, I work well with others and I can also carry out tasks independently and efficiently.
If given the opportunity I will serve to the best of my ability. I am looking forward to hear from you.
Regards,
Christine