Suljettu

IT Helpdesk Support Person

Hi

We are looking to bring on a pool of IT Support staff with skills in Office 365 Experts/2nd Line Support/3rd Line Support and Triage (first line call desk) who will be be paid per job or for a block of hours by supporting our customers when a support call comes in. most of of calls are on a 2 hour response time SLA

You will need to have an understanding of Autotask which is our Service Desk Software

You will need to be available to answer calls assigned to you within a reasonable timeframe

You will need to have a professional manner for dealing with queries

You will to have very good follow up and communication skills with the customers

you will need to write up documentation, and very good ticket information updates

It will be very beneficial to have accreditation's in Office 365, MCSA, MCSE

We would be looking to ensure you use our Autotask ticketing system to provide the support and our phone system so we can log and record phone calls as part of quality control

We would prefer that anyone who applies is within the UK

Looking forward to hearing what you can do

Many Thanks

Steve

Taidot: Pilvitietotekniikka , Desktop Support, Windows Desktop

Näytä lisää: remote desktop support for it, helpdesk it support, IT Helpdesk / Technical Support Specialist, support.magnews.it, support helpdesk, technical support helpdesk, freelancer live support is it working, freelance it support person johannesburg, you won an iphone 6 two steps to get it 1 register here http goo gl ypiu3g 2 write your shipping address to get your iphone 6, where do i find a young person support worker kidderminster, i need a design for a bottle label this is for a vitamin water and it comes in 4 flavours it is quite simple as i already have a, helpdesk it, information asset documentation procedure, application support helpdesk, helper person support project, support answering services trouble ticket resolution, helpdesk sharepoint create ticket email, helpdesk software create user documentation, support forum pay per ticket, webcam support helpdesk, free projects technical support helpdesk system using vbvbnetc, live person chat support jobs, altiris helpdesk web based ticket submission

Tietoa työnantajasta:
( 0 arvostelua ) United Kingdom

Projektin tunnus: #14756346

11 freelanceria on tarjonnut keskimäärin 13 £/tunti tähän työhön

karunakartiwari

Hi, Greeting! Hope you are doing well I have read the requirement and would like to discuss the opportunities . I am professional having more than 8 years’ experience in Windows/Linux Server administration, Website Lisää

£13 GBP / tunti
(13 arvostelua)
4.4
DavidLiu80

Hello, Nice to meet you. I am an experienced web and mobile developer on this site. I have a great profile by completing over 100+ mobile apps and site tasks and got the great skills and experiences so far. So I am s Lisää

£15 GBP / tunti
(2 arvostelua)
4.1
linuxwarm

Hi, I have very good team of support executives. Please find here with the details. We are a 14+ years old company and we are dealing with Technical Support, Server Maintenance, Helpdesk Support and 24x7 webhosti Lisää

£22 GBP / tunti
(10 arvostelua)
4.3
ugolopez

Hi, my name is Ugo LOPEZ, Italian, used to work in UK & Ireland (working in Belfast at the moment). I've been in Training and IT Technical Assistance from 2005, on-site and remote (using Teamviewer Corporate Edit Lisää

£15 GBP / tunti
(1 arvostelu)
1.1
Cybermatrixsol

Hi, Greetings of the day!! We provide affordable and trustworthy Web Application & Mobile App Development Design & Development. We are also providing Dedicated resource for your job. We have experienced resources i Lisää

£13 GBP / tunti
(0 arvostelua)
0.0
merfantzbpo

Surely cut the costs of your company to nearly 50 percent and would increase the profit scales, we are the leading outsourcing service provider

£10 GBP / tunti
(0 arvostelua)
0.0
Colaninfotech

Hello Steve, This is shree from colan, we noticed that you are looking for dedicated IT support experts to work for monitor alerts and open tickets. We would like to inform you that we have a team with 25+ onlin Lisää

£10 GBP / tunti
(0 arvostelua)
0.0
freelancernewtec

Hello, I would like to take this assignment. I am having 12 years of experience on web development and deployment. Below are my core technical skills 1 ASP.Net /HTML/CSS/Javascript 2 C# SOLID Design Priciples Lisää

£13 GBP / tunti
(0 arvostelua)
0.0
baruahsamarjit

Hello Steve, Thank you for going through my bid. I believe I am a good candidate for this job because of the following - 1. OS365 and Microsoft Technology Expert including Exchange, sharepoint, OOS, ADDS, Hyper-V Lisää

£10 GBP / tunti
(0 arvostelua)
0.0
therobust13

A proposal has not yet been provided

£15 GBP / tunti
(0 arvostelua)
0.0
krishtony

Hello there my beloved employer, I have gone through your project description and clearly understood what you need me to do. Let me show you my reliability, dedication, honesty, accuracy, attention to details, etc., I Lisää

£10 GBP / tunti
(0 arvostelua)
0.0