Fulltime Job - IT HelpDesk 8am - 5pm Eastern Standard Time -- 3
$2-10 USD / tunti
Fulltime Job - IT HelpDesk 8am - 5pm Eastern Standard Time
Must be able to answer phone calls in English and be understood.
- The description explains the time of work which is eastern time 8am to 5pm Monday through Friday.
- Clear English is a requirement as you will be working with clients over the phone
- Estimated 8 hours daily rates are anywhere from 25$ to 100$ per day which will be billed through Freelancer
I am looking for a mid-level IT Helpdesk professional to join our team for a full-time position. The ideal candidate will be responsible for providing remote support to our clients during business hours (8am-5pm EST) and will have experience with software issues.
- Provide remote IT support to clients during business hours
- Troubleshoot software issues
- Escalate complex issues to senior-level support
- Mid-level IT Helpdesk experience
- Excellent communication skills
- Familiarity with remote support tools and software
- Ability to work independently and within a team environment
- Strong knowledge of software troubleshooting and problem-solving
- Familiarity with Windows and Mac operating systems
- Experience with remote support tools such as TeamViewer, Zoom, and GoToAssist
If you meet the qualifications and are interested in this position, please apply with your resume and cover letter.
Projektin tunnus: #37212056
32 freelanceria on tarjonnut keskimäärin $10/tunti tähän työhön
Tenho experiencia com suporte, 6 anos como analista técnico interno, via voip, remote acces. servidor windows, pabx, cftv, backups, servidor web. redes cisco.
I have more than ten years of experience in the helpdesk, which is completely voice process with U.S clients. I'm flexible to work at the mentioned time. I troubleshooted the all the desktop issues.