I need help to regain control of my laptop! The fingerprint scanner went dead, and during the year I was using the scanner to log in I have - well, you guessed it - forgotten my password to make a normal logon.
So the to sum up the situation like this: The computer starts up normally, just the fingerprint scanner does not work. The computer would let me log-on to my account, IF only I knew the code ... I have tried moving the harddisk to another computer to rescue my data, and I was fully able to reach all my data (even stuff I thought would be protected with the password, but no!!)
So, who can help me? I know there is many kinds of software out there that claims it can help me, but frankly I do not have the time to download, test, study - I just want to regain control of my computer so I can get back to work :-)
If you want to bid, please consider this:
1 Bid only if you know exactly what to do here
2 I want minimum involvement - you serve and arrange everything for me, I will only get involved to make those clics you for physical reasons cannot do
3 We start early in the morning CET time, I want to get up and running very soon