We are looking for an expert with Twilio Tools (IVR, Flex, etc.) to build our new IVR. This IVR need to attend calls from USA and Latam, our agents (5) are located in Colombia, and receive around 5.000 calls per month. additionally, we need integrate a WhatsApp channel, and SMS interaction. We need to build a connection with a couple Web services, to attend specific inquires with automated responses. Define and configure Agent console, measure metrics and call reports. We also need help with cost calculations and porting lines.
12 freelanceria on tarjonnut keskimäärin $2600 tähän työhön
Hello, I am expert in Twillo integration and customization. Please let me know if you have any detailed scope work? Let's connect in private chat to discuss in details. Thank you