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I have a 3 node Nutanix cluster that has failed to start in full. One node has all services running, second node just has about 4-5 services running and the 3rd node is down. All attempts to start the cluster and access prism has failed. Once of the nodes was in maintenance mode, managed to remove it maintenance mode by running "EDIT-GENESIS" and change the M'mode flag to false, but that node is still down. Running version: el7.3-release-fraser-6.5.5.1 On the active CVM, if I try to run a command such as ncli host list (to get a host ID). I get “Error: Cannot connect to Prism Gateway” I get an error when i try to access prism via the web console, please see attached. I need an expert who understand the nutanix AOS platform and can get the services up & running on the two problematic CVM's.
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7 freelancerit tarjoavat keskimäärin ₹8 312 INR tätä projektia

Hi there, You have a 3-node Nutanix AOS 6.5.5.1 cluster where one CVM is fully active, a second has only a few services, and the third is down; Prism Gateway refuses connections and ncli fails with “Cannot connect to Prism Gateway”. I’ve recovered clusters with EDIT-GENESIS changes, CVM service restoration and partition/SSH-level repairs , that experience fits this emergency. - Perform live diagnostics (CVM logs, host status, cluster health from /home/nutanix/data/logs, output of 'cluster status' and 'cluster disk status') and identify service/process failures - Repair CVM state (service restart, genesis edits, metadata sync, and rejoin steps) and restore Prism Gateway connectivity - Validate VM/metadata integrity and run staged recovery with a rollback plan to avoid data loss (minimal downtime) Skills: ✅ Nutanix AOS ✅ Prism Gateway / CVM troubleshooting ✅ System Administration ✅ Virtualization (VMware) & storage ✅ SSH repair, audit logging, service hardening Certificates: ✅ Microsoft® Certified: MCSA | MCSE | MCT ✅ cPanel® & WHM Certified CWSA-2 I’m available to start immediately. Which CVM logs (paths) and the exact outputs of 'cluster status' and 'ncli host list' can you share now, and do you have console/SSH access to the down CVM(s)? Thanks,
₹11 935 INR 1 päivässä
6,9
6,9

Hi, I have experience troubleshooting Nutanix AOS clusters and can help restore your 3-node cluster. I’ll diagnose the CVM service failures, resolve the Prism Gateway connection issue, check Genesis/cluster services, and bring the affected nodes back online safely. I’ll also verify cluster health and ensure all services run properly across the nodes. Ready to start immediately.
₹3 000 INR 1 päivässä
2,1
2,1

Dear undefined, With over a decade of experience in Linux, Troubleshooting, System Administration, and Network Administration, I am confident in my ability to assist with your 3 node Nutanix cluster issue. My expertise in VMware, Storage Area Networks, and Virtualization uniquely positions me to troubleshoot and resolve the service disruptions within your Nutanix cluster efficiently. I have a proven track record of successfully resolving complex technical issues, and I am well-versed in Nutanix AOS platform intricacies. I am dedicated to getting your cluster up and running smoothly by addressing the node failures and ensuring seamless access to Prism. I am committed to providing you with top-notch service and prompt resolution to your Nutanix cluster challenges. I look forward to
₹8 750 INR 3 päivässä
0,0
0,0

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