Virtual assistant for SaaS startup -- 2

€2-4 EUR/ tunnissa

Suljettu

Julkaistu

noin vuosi sitten

€2-4 EUR/ tunnissa

About Us: Lato is a digital B2B SaaS platform designed to empower travel agents worldwide in running their businesses efficiently. Responsibilities: Administrative and General Support: - Manage emails, calendar, and appointments for team members. - Prepare and edit documents, reports, and presentations. - Handle data entry and maintain organized digital files. - Assist in coordinating meetings and follow-ups. - Provide ad-hoc support to various teams as needed. - Conduct research and assist in special projects. Customer Support: - Respond to customer (technical and non-technical) inquiries via email or chat promptly and professionally. - Troubleshoot common customer issues and escalate when necessary. - Maintain a knowledge base of frequently asked questions. - Nurture customer relationships to enhance their experience and loyalty. CRM Management: - Maintain and update customer relationship management (CRM) systems. - Segment and organize contacts for targeted marketing efforts. Marketing and Outreach: - Execute and manage email campaigns to reach and nurture potential clients. - Assist in cold calling prospects to introduce our SaaS product. - Create visually appealing graphics and designs using Canva for marketing materials. Content Creation: - Assist in creating blog posts, articles, or whitepapers related to our SaaS product or the travel industry. - Generate content ideas and conduct research for articles. Social Media Management: - Schedule and post content on social media platforms. - Monitor social media channels and engage with the community. User Onboarding and Training: - Help new customers navigate our SaaS platform. - Develop and maintain user guides or video tutorials. SEO and Online Presence: - Optimize website content for search engines (SEO). - Monitor online reviews and respond to customer feedback. Project Management: - Support project managers in tracking tasks, timelines, and milestones. - Help with project documentation and communication. Data Management: - Assist in data collection, analysis, and reporting. - Help maintain and update customer records and databases. Product Feedback and Improvement: - Collect user feedback and insights to contribute to product enhancement. - Collaborate with product teams to prioritize feature requests. Event Coordination: - Assist in organizing webinars, online events, or trade show participation. - Manage registrations, invitations, and follow-ups. Analytics and Reporting: - Monitor and report on website traffic, user engagement, and marketing campaign performance. - Generate regular reports for management. Market Research: - Gather information on competitors, industry trends, and customer preferences. - Provide insights to support product development and marketing strategies. Localization and Internationalization: - Assist in adapting our SaaS product for international markets. - Coordinate translations and cultural adjustments. Partnership and Affiliate Management: - Identify potential partners or affiliates for collaboration. - Support partnership outreach and relationship management. Legal and Compliance: - Help ensure compliance with data protection and other relevant regulations. - Assist with contract management and legal document organization. Qualifications: - Excellent proficiency in spoken and written English is essential for effective communication. - Proficiency in Microsoft Office Suite and Google Workspace. - Strong organizational and time management abilities. - Attention to detail and problem-solving skills. - Experience in customer service, marketing, or administrative roles is a plus. - Familiarity with SaaS products or the technology industry is advantageous. - Basic design skills using Canva or similar tools. - Reliable internet connection and remote work setup. Benefits: - Flexible working hours. - Opportunity to work with a dynamic and innovative SaaS company. - Competitive compensation based on experience. - Potential for growth within the organization. Application Instructions: Interested candidates should submit their resume and a brief cover letter outlining their relevant experience and availability. Please include "Virtual Assistant Application - [Your Name]" in the subject line. Join us in helping Lato continue to deliver exceptional service to our customers, empower travel agents worldwide, grow in the exciting world of SaaS technology, and expand our marketing efforts!

Virtual Assistant

Operations Management

Digital Marketing

Content Writing

Social Media Management

Projektin tunnus (ID): 37234969

Tietoa projektista

46 ehdotukset

Etäprojekti

Aktiivinen 11 kuukautta sitten

Haluatko ansaita rahaa?

Sähköpostiosoite

Freelancerin tarjouskilpailun edut

Aseta budjettisi ja aikataulu

Saa maksu työstäsi

Kuvaile ehdotustasi

Rekisteröinti ja töihin tarjoaminen on ilmaista

46 freelancerit tarjoavat keskimäärin €4 EUR/tunti tätä projektia

@Excelentt

Virtual Assistant Application - Mubeen Zahid I understand the importance of clear and efficient communication. My excellent command of English ensures that I can engage with customers and colleagues effectively, whether in written correspondence or over the phone. I am well-versed in using Microsoft Office Suite and Google Workspace, which will enable me to handle administrative tasks efficiently. Additionally, my attention to detail and problem-solving skills have proven instrumental in resolving customer inquiries and addressing administrative challenges. While my background primarily encompasses customer service and administrative roles, I also have experience in marketing, which I believe will provide a valuable perspective when dealing with customer inquiries and assisting with marketing-related tasks. Furthermore, I am familiar with SaaS products and the technology industry, which will enable me to quickly adapt to your organization's specific needs. My basic design skills using tools like Canva allow me to assist with basic graphic design tasks as required. Lastly, I have a reliable internet connection and a dedicated remote work setup, ensuring that I can work effectively in a remote work environment.

€4 EUR 40 päivässä

5,0

(51 arvostelua)

7,0

@Rumairashraf

Hi there! I am available for your task and do your task with full responsibility and deliver on time. Could we discuss more details over chat? Thank You :)

€3 EUR 40 päivässä

5,0

(3 arvostelua)

5,5

@abdussamad

"Virtual Assistant Application – Abdus Samad I am excited to introduce our proposal for providing administrative and general support services to Lato, a leading digital B2B SaaS platform designed to empower travel agents worldwide in running their businesses efficiently. I understand the importance of seamless administrative operations to keep a business running smoothly. With my expertise in administrative support. I will efficiently manage emails, calendars, and appointments. I will prepare and edit documents, reports, and presentations, guaranteeing that your communication materials are professional and error-free. I will handle data entry tasks and maintain well-organized digital files, making information readily accessible when needed. I will assist in coordinating meetings, including scheduling, sending out invitations, and ensuring follow-ups are conducted promptly. Thank you for considering our proposal. I look forward to the possibility of working together to contribute to the success of Lato. Sincerely, Abdus Samad

€3 EUR 40 päivässä

5,0

(9 arvostelua)

5,2

@research4data

Hello There, I have been working as a professional Virtual Assistant (VA) for more than 12 years. I am also a very polite, honest, skilled and hard-working freelancer who completes jobs with 100% accuracy and honesty. I have also refunded knowledge in other sectors related to this field. Here I am mentioning some of my technical skills: 1. Web design 2. Graphic Design, Canva 3. Microsoft Word, Excel, PowerPoint 4. Google Pack, google sheet. 5. Lead Generation, Data Scraping, Data Mining, Typing, Data Entry. 6. Video Editing 7. SEO (OnePage, Off Page) 8. Shopify, eBay, WooCommerce, Etsy, Wix etc. 9. Website Management - WordPress, Shopify, eBay, Amazon etc. 10. social media 11. Web Research 12. Product Entry 13. CRM 14. Asana, Trello, Microsoft Team, ClickUp, Hubstaff, Teamwork and more 15. Chat GPT 16. Content Writing I have also many soft skills that are very useful for business marketing: 1. Customer Corresponding 2. Organizing Skills 3. Handling complex situations 4. Working with immersive pressure With these amazing skills, I have the ability to bring 100% success to every project. That’s why all of my clients are very pleased with my work and they have given me a five-star rating and amazing feedback. And those are proof of my ability. Thank you. Mustafisur Rahman

€3 EUR 40 päivässä

5,0

(1 arvostelu)

4,7

@abbasifida857

Virtual Assistant Application by Fida Hussain. Hi, I have experience in administration, research, analytics, data entry, customer service, email handling, appointment setting, calendar management, and virtual assistance. I can meet all your specified requirements and am ready to start as soon as possible. I work as a full-time freelancer and am available in your time zone. I will deliver high-quality work with accuracy. Please message me to discuss further details. Thanks, Fida.

€3 EUR 40 päivässä

4,7

(11 arvostelua)

5,0

@punit691986

Hello, I hope you are well. I have a extensive experience of over 17 years in the US real estate and Virtual Assistant positions. I have worked for a Mortgage Co. based in West Palm Beach, FL, in loan resolutions and home retention positions tenure 4 years. I have also worked for a Miami based realtor and a Mortgage House based in North Carolina on FSBO / Expired listings for a tenure of 6 months, and my last position was with a National Real Estate Auction firm based in CA for Client and Asset Acquisitions tenure 4 years. 1)I have previously worked on CRM's like Costar, MOJO and Vulcan7(Real Estate Campaign's). 2)I have also worked on data research and data scrapping projects via costar, crexi, zillow and loopnet. 3)I can start asap I believe I can get the job done with utmost importance and due diligence. Thank you for reviewing my bid, and thank you for posting your project requirement.

€8 EUR 40 päivässä

5,0

(7 arvostelua)

4,8

@Lukwence

Hi there! I'm Lukman and I'm a Microsoft Data Platform and PowerBI Super user nominated by Microsoft. With more than 5 years of experience in enterprise ERP applications, I pride myself in my ability to gather, interpret and understand user requirement and provide appropriate solutions to achieve business goals. I believe that my skillset makes me the perfect fit for your project. Specifically, I have experience working with virtual assistants in the past and can provide the necessary tools to help you manage your virtual assistant needs. For example, I use Canva to design visually appealing graphics and designs for marketing materials. This helps me create blog posts, articles or white papers related to your SaaS product or the travel industry. I also use Google Workspace to organize digital files so they're easy to find when needed. Additionally, I monitor online reviews from customers and respond to their feedback as necessary. If you'd like to discuss further please don't hesitate to reach out! Thank you for your consideration!

€2 EUR 40 päivässä

5,0

(2 arvostelua)

2,8

@officeassistant7

Hello! My name is Simranjit, and I am a full-time verified freelancer with more than 4 years of experience. I understand that you are looking for someone to assist with your project related to SaaS startup - 2 and I believe I am the best fit for the job due to my extensive experience in virtual assistance, data entry and general support areas as well as customer support. With my expertise in Excel services, content creation, social media management, user onboarding and training, event coordination and analytics & reporting, I am confident that I can provide the highest quality results for your project. I would LOVE to work with you on this project! Please feel free to reach out if you have any questions or would like more information about my services. Thanks Simran

€4 EUR 40 päivässä

4,5

(12 arvostelua)

2,5

@prembasu24

Hello! My name is Premanshu and I am an expert in Web Development, Web Scrapper & Data entry. I have worked for a reputed company before and now focus on meeting the online jobs on Freelance.com. With my team of highly experienced & talented freelancers, we are capable of handling big projects in a professional way. We understand that you are looking for a virtual assistant to help run your startup's SaaS system efficiently. We believe our combination of experience in administrative support, customer support, CRM management, marketing & outreach, content creation and social media management make us the perfect fit for this project. Please feel free to reach out to us if you would like more information or would like us to discuss the project further.

€3 EUR 40 päivässä

5,0

(4 arvostelua)

1,9

@hemelkhan92

Subject: Virtual Assistant Application - Golam Morshed My Resume: https://docs.google.com/document/d/1K7Jy9lcMaMLuN0tJRfx_62o5trQ79R-_uWmWM9Xb3X0/edit#heading=h.5rf9wr4r3no2 Dear Hiring Team at Lato, I am writing to express my strong interest in the Virtual Assistant position at Lato. With a deep appreciation for your mission to empower travel agents worldwide and my passion for efficient business operations, I am eager to contribute my skills and enthusiasm to your dynamic team. My qualifications align closely with the responsibilities outlined for this role. I possess excellent spoken and written English, ensuring effective communication within your global environment. Proficiency in Microsoft Office Suite and Google Workspace, coupled with strong organizational and time management abilities, will enable me to excel in administrative and general support tasks. In addition, my experience in customer service and marketing roles has equipped me with the ability to nurture customer relationships, execute email campaigns, and monitor social media channels. I also bring basic design skills, allowing me to create visually appealing marketing materials using Canva. Furthermore, my attention to detail, problem-solving acumen, and familiarity with SaaS products make me a valuable asset to your team. Enclosed is my resume, and I look forward to discussing my qualifications further in an interview. Thank you for considering my application. Sincerely, Golam Morshed

€3 EUR 40 päivässä

4,3

(3 arvostelua)

2,0

@ahsanqa01

Hi, I will help you with customer support for e-commerce stores or your website chat service. I have customer experience with worldwide clients and can handle customers in the best possible way according to store requirements. I will provide you following services: Customer Service (Social Media, E-mail and Live Chat) E-commerce Support Store management Customer exchange, refund, and chargebacks Product Listing Keep a record of the progress You will get the following: Quick Responses High-Quality Work On-time delivery Accuracy and Trust E-commerce support If you have any kind of confusion regarding any platform, we can discuss everything on hand to give you the best service with satisfaction.

€3 EUR 40 päivässä

5,0

(1 arvostelu)

0,9

@abrarbari7865

"Virtual Assistant Application - [Muhammad Ibrar]" Hi there, I hope this proposal is going to be right for the job. I have carefully reviewed your job description and going to write you to show my keen interest in your project "Virtual assistant for SaaS startup -- 2" and am sure that with the help of my expertise and skills I can provide assistance in an efficient manner. - I am here to inform you that I am an experienced & reliable freelancer to provide excellent service. - I have more than 10 years work experience relevant to your job description. - Have an excellent skill of typing with speed 80 to 90 wpm with high rate of accuracy to perform data entry task. - Have the ability to handle with emails professionally. - Have strong skill of English to communicate well. - Possess the ability of attention to details to perform any type of tasks accurately. - Available independently to provide exceptional service. - Will provide an excellent customer support. - Can manage social media platforms in order to post content. - Have the potential to follow the instructions provided and produce accurate results against any type of task. - Excited to contribute my services in order to take company on next level. Have a look at: https://www.freelancer.com/u/abrarbari7865 If you are here to find such quality service then message me through chat and provide me further details to embark the journey. Looking to hear from you. Best Regards, Muhammad Ibrar

€4 EUR 40 päivässä

4,9

(5 arvostelua)

1,1

@designsKingdom

Hello, my name is Himanshu Kumar and I am a qualified virtual assistant with extensive experience in customer service, marketing, and administrative roles. I have the necessary skills and qualifications to help you with your project. I understand that you are looking for someone to help with your startup - a digital B2B SaaS platform designed to empower travel agents worldwide - and I believe I am the perfect person for the job. With over 6 years of experience in administrative support, CRM management, content creation, social media management and user onboarding/training among other things I am more than capable of providing the necessary support to ensure that your business runs smoothly.

€2 EUR 40 päivässä

5,0

(1 arvostelu)

0,6

@Kemex255

Hi, Virtual Assistant Application - [Kemal Gogic] I have 5 years of work experience as a freelancer and self-employed. I was owner of multiple websites, FB & Instagram pages, and I worked as an AD publisher, sometimes I also sold pages. From 0 followers, I reached the numbers of 20,000+ followers on multiple FB and instagram pages / profiles. I also collaborated for 4 years and was an assistant to a man who does the same job. I managed his social media, his websites, monitored analytics and the like, I managed SEO, gave orders to other employees, etc... For 7 months I worked as a personal assistant for an American businessman. He does advertising and similar. I took care of SEO optimization, managed spreadsheets, practically managed his entire business, organized workers, and the like. Given that experience. I owned YT channel, I edited videos, created scripts , etc.... I have a lot of experience with many different tools & softwares including SEMrush, ahrefs, Google search console, microsoft office package, WordPress, ChatGPT, Canva, mailchimp, hubspot, meta business suite... I speak English , German, and also I know basics of Turkish, Italian and Spanish languages. Yours sincerely, Kemal Gogić.

€3 EUR 40 päivässä

5,0

(3 arvostelua)

0,7

@juliaumaira

I have experience in data entry and other administrative work, I can also retype or write an article for posting or other needs. I am confident that with the skills and experience I have, I can learn and adapt quickly. I also have a laptop in good condition to support my work. I consider myself that I have qualifications that would benefit your company. I have good motivation for improvement and contribute to your company.

€3 EUR 40 päivässä

0,0

(0 arvostelua)

0,0

@ghafirehsan3

I am excited to apply for the Virtual Assistant position at Lato. With proficiency in administrative tasks, customer support, and marketing, I am well-prepared to excel in this role. My skills include calendar management, document preparation, customer inquiry handling, and CRM maintenance. I am also adept at executing email campaigns, content creation, social media management, and SEO optimization. I am eager to join Lato's innovative team, offering flexibility, competitive compensation, and growth potential. I have write cover letter as per your instructions. I look forward to contributing to Lato's success as a Virtual Assistant. Hope to connect with you. Thanks

€3 EUR 40 päivässä

0,0

(0 arvostelua)

0,0

@aqibhamid4594

Hello there, I read your project description and I am confident that I am the right fit for this job. I have 3 years of expertise in administrative tasks, Customer support, Virtual assistance, Social media marketing ,Digital marketing and Saas industry knowledge. I can provide valuable assistance to help your buisness grow. Looking forward to your response! Best regards, Aqib

€3 EUR 40 päivässä

0,0

(0 arvostelua)

0,0

@avinvedi15456

Hi I'm interested in your project, please send me a message so that we can discuss more about your project over chat. Thanks

€3 EUR 20 päivässä

0,0

(0 arvostelua)

0,0

@AIcoconut

I have experience with SaaS development and assets for SaaS (AI Chatbots, lead generation etc). I also work close to clients to provide them the most efficient experience.

€3,50 EUR 20 päivässä