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Remote Receptionist, Inbound & Outbound Call Center and Appointment Scheduler

We have a home inspection business that focuses on inspecting a home for electromagnetic fields from power lines and cell phone towers. We currently use a Google Voice number as our main phone number and have a subscription to Microsoft Office 365, which gives us access to Microsoft Bookings and Microsoft Invoices. I would like to find someone who can answer calls, schedule appointments (by inbound and outbound calls), send invoices and answer basic questions from customers by phone or email. At first, this position may only result in a couple of hours of work per week, but the volume will increase once we begin marketing. Here are more details:

1. Answer our inbound calls on Google Voice during U.S. Central Time business hours (approximately 8 a.m. to 5 p.m.). As we only receive a few of calls per week, I will only pay for the time you are actually on the phone speaking with a customer or responding to an email. We will not be paying for the hours that the phone is monitored, so this project will need to be for someone who regularly handles calls for other customers or is just generally available during these times to take calls. The volume of calls and work will increase as we begin marketing our services. If you miss a call and receive a voice mail, you would call the customer back, so this will require outbound call capability also.

2. To Schedule an appointment with a customer, you will receive a login to a special Office 365 account that will give you access to Microsoft Bookings to book the appointment and Microsoft Invoices to send an invoice to the customer to reserve the appointment.

3. You will also check appointment requests on the email account that you will be given access to and call or email the customer to set up the appointment.

4. You will be given a list of Frequently Asked Questions that you will use to answer initial customer questions.

You must have excellent oral and written English skills. We are looking for a highly motivated freelancer to join our team!

Taidot: Puhelinpalvelu, Asiakaspalvelu, puhelinmyynti, Puhelujen käsittely, virtuaaliassistentti

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Tietoa työnantajasta:
( 2 arvostelua ) Houston, United States

Projektin tunnus: #17598892

53 freelanceria on tarjonnut keskimäärin %project_bid_stats_avg_sub_18% %project_currencyDetails_sign_sub_19%/tunti tähän työhön

jkaranm

Hi Future Client, My name Janis, one of the Preferred Freelancer which you can see a badge in my profile. I believe we can help you with your Remote Receptionist, Inbound & Outbound Call Center and Appointment Schedu Lisää

$15 USD / tunti
(33 arvostelua)
7.7
hebathomas

Dear potential client I understand that you are looking for a superb customer service rep to become apart of your awesome team. I am the most suitable person for the job because I have over 7 years experience in the Lisää

$25 USD / tunti
(14 arvostelua)
5.1
genessamaecuteng

Greetings, I have reviewed your post and I am confident that I am the right fit for the said position. I am very well trained and experienced in Inbound and Outbound Calling, Appointment Setting, Email and Chat Sup Lisää

$11 USD / tunti
(24 arvostelua)
5.3
craigsboss

Good day, I am a professional virtual assistant. I have been working for a Credit Repairing firm for last 3 years in USA and doing the same things you need. Like receiving inbound calls and book schedule for client Lisää

$13 USD / tunti
(12 arvostelua)
4.7
InternationalBPO

Hi we are expert in inbound/outbound telemarketing and appointment setting. we can help you with daily solid appointments. Votiko is established in 2004. Votiko has 45+ superstar telemarketers Team available to p Lisää

$10 USD / tunti
(6 arvostelua)
4.6
VOTIKO

Hi we are expert in inbound and outbound support service. we can help you with daily solid appointments Votiko is established in 2004. Votiko has 45+ superstar telemarketers Team available to provide telemarket Lisää

$10 USD / tunti
(14 arvostelua)
4.3
snehelcherian

Hi, I am a sales & marketing professional with over 10 years of experience selling recruitment services, software development services, SEO, IT infrastructure and banking solutions to customers in USA, Europe & Indi Lisää

$10 USD / tunti
(1 arvostelu)
3.6
$10 USD / tunti
(1 arvostelu)
3.7
tarif2232

Dear Sir, Happy to see you posting such a great job here. I am really interested to work in your project as it really matches with my past work experiences. I am fluent in English with the neutral accent. Please try m Lisää

$16 USD / tunti
(4 arvostelua)
4.0
kash2710

Hello Sir, I have got more than 10 years of experience in customer handling via chat,email and phone and have worked with companies like HP,IBM ,Dell and wipro. I had been working as a freelancer since last 6 years Lisää

$13 USD / tunti
(7 arvostelua)
2.6
AlexanderJordan

Hi, I have 4+ years of B2B and B2G Sales and Marketing experience working with various kinds of clients and companies. So, Yes, I can take this project. Here are a few questions? 1. Will you provide a skype connect Lisää

$20 USD / tunti
(1 arvostelu)
4.1
Aishoo15

Dear hiring Manager, Good day! Your job post caught my attention, and I feel that I am the perfect match for the job. I am 3 years experienced Customer Service Expert. I have been working for years as a freelanc Lisää

$10 USD / tunti
(3 arvostelua)
2.3
yourvirtualworld

I believe that my more than 8 years of experience in the outsourcing industry doing project management and customer support as well as from an international IT company like SUN Microsystems would be of enormous benefit Lisää

$11 USD / tunti
(1 arvostelu)
2.4
$19 USD / tunti
(0 arvostelua)
0.0
SunValleyTech

If you are struggling like so many other companies in recruiting serious remote Customer Service Agents, look no further. We can provide an entire team or a single agent to work on your projects, be it full time, part Lisää

$11 USD / tunti
(0 arvostelua)
0.0
$19 USD / tunti
(0 arvostelua)
0.0
tlryancaa

This is Ryan Santos, the Business Development Manager of CAA Outsourcing. I would like to lay our services to your attention with a good hope in building a professional business partnership moving forward via Outsourci Lisää

$10 USD / tunti
(0 arvostelua)
0.0
AshukhannaDelhi

Hello, I have an experience of over 3 years with Hutch (now Vodafone) in inbound as well as outbound call center in India. I can convince the customer over a call. Thanks

$10 USD / tunti
(0 arvostelua)
0.0
MeharAsthana

I am a [login to view URL] graduate. I have been training students on Spoken English, Soft Skills and Communication Skills, Interview Skills, Personality Development and Interpersonal Skills at home as well as at Colleges for Lisää

$24 USD / tunti
(0 arvostelua)
0.0
naushadjrjtec

JRJTEC would like to introduce ourselves as comprehensive recruitment services runned by highly experienced and qualified Subject Matter Experts (SME) of various technologies Relevant Skills and Experience I have own Lisää

$15 USD / tunti
(0 arvostelua)
0.0