Käynnissä

Help with customer support

We need someone who can process replacements orders and update inventory records on Fridays. This is a long-term, ongoing position.

Responsibilities:

- Processing replacement shipments for customers

- Updating inventory records

- Sending customers a feedback request form weekly

Requirements:

- Must be fluent in English

• Must have reliable internet connection and no frequent power outages

• Must have good computer skills

• Must be a team player, patient and has warm personality

• Must be comfortable interacting with customers daily

• Must have previous customer service experience

Notes: I have a detailed training website with instructions and FAQ's so you can quickly learn the material.

***** NO agencies please

Please answer these 2 questions in your proposal:

1. Are you able to complete this job each Friday between the hours of 6:00am - 7:30am (UTC−05:00)?

2. A customer received a damaged item in the mail. We need to send a replacement. In your own words please write a response to the customer.

Taidot: Asiakaspalvelu, virtuaaliassistentti

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Tietoa työnantajasta:
( 87 arvostelua ) Columbia, United States

Projektin tunnus: #15119079

40 freelanceria on tarjonnut keskimäärin %project_bid_stats_avg_sub_18% %project_currencyDetails_sign_sub_19%/tunti tähän työhön

jkaranm

Hi Future Client, not an agency. Our business is to make your business effective, profitable, & [login to view URL] are able to have a sound understanding of our Clients’ operations and their corporate goals, and we contin Lisää

$8 USD / tunti
(19 arvostelua)
7.5
$6 USD / tunti
(63 arvostelua)
6.9
Shah101

1. Are you able to complete this job each Friday between the hours of 6:00am - 7:30am (UTC−05:00)? Yes i can. 2. A customer received a damaged item in the mail. We need to send a replacement. In your own words plea Lisää

$6 USD / tunti
(185 arvostelua)
6.4
mnurunnabi93

ANS 1: Yes I am able to complete your task each Friday on your asked time ANS 2: Dear Sir, Good day. Hope you are doing well. We are very sorry to hear that your product got damaged. Our company is very careful about Lisää

$5 USD / tunti
(42 arvostelua)
5.9
itsmugunthan

Hey! I am an experienced virtual assistant and a Customer Support Executive with nearly 2 years of experience. I have been working with well established US and Europian companies and I'd LOVE to provide you with ref Lisää

$8 USD / tunti
(27 arvostelua)
5.0
amirn2011

Yes, I will complete this job each Friday between the hours of 6:00am - 7:30am (UTC−05:00) Hi, Sorry to hear you have had an issue with your item I will send out a replacement item for you, could you please re confi Lisää

$4 USD / tunti
(61 arvostelua)
5.2
jayjossef132

1. Yes, I can work during UTC 05:00 2. Hi (Insert Name), We apologize that you received a damaged product. We will resend another product that will take 10 days to arrive. I have been a chat customer support for Lisää

$8 USD / tunti
(25 arvostelua)
4.5
jonna88

Hello there, hope you are doing fine. I am very interested in doing this project and can start working on it after having discussed and awarded. Below is my answers to your questions: 1. Are you able to complete Lisää

$8 USD / tunti
(7 arvostelua)
4.1
hmartinez61184

Yes can meet the schedule without any problem , We apologies that you receive a damage Item will send out immediately a replacement with express shipping at no extra cost. Once again thank you for your loyalty as Lisää

$5 USD / tunti
(1 arvostelu)
5.7
$5 USD / tunti
(10 arvostelua)
4.2
$5 USD / tunti
(4 arvostelua)
3.1
algie123

Hi Capellio2: My name is Algie, individual VA from the Philippines. Here are my answers to the following questions: 1. Are you able to complete this job each Friday between the hours of 6:00am - 7:30am (UTC−0 Lisää

$8 USD / tunti
(12 arvostelua)
3.1
FirstChoiceWeb

Hello, We have read and understood the requirement for this project. We have worked as a customer support for lots of eCommerce stores where we were responsible for managing in stock inventory, replying to customers' e Lisää

$3 USD / tunti
(4 arvostelua)
3.1
Cyndrina

I understand you need someone who can process replacements and handle customer service needs. I have customer service experience (live calls), and I am looking to go into a home position with no live calls due to a noi Lisää

$8 USD / tunti
(1 arvostelu)
3.5
TypingNOW

Hello! I am available during the mentioned timings. 2) My reply: We received your complaint. We are really sorry for the damaged item you received. We are sending you replaced item. Thank you for being our customer.

$3 USD / tunti
(4 arvostelua)
2.8
andreeafanea

1. Are you able to complete this job each Friday between the hours of 6:00am - 7:30am (UTC−05:00)? Yes 2. A customer received a damaged item in the mail. We need to send a replacement. In your own words please writ Lisää

$4 USD / tunti
(5 arvostelua)
2.2
saminatariq25

I can work on your given time frame. And if the product will be damaged, I will reply the client. Sorry Sir for the inconvenience, this most have happened during the shipment. For your comfort, we will dispatch the s Lisää

$8 USD / tunti
(2 arvostelua)
1.9
bpo0995

After reviewing job details I believe I'm the best fit for this position. I have worked in customer service for over ten years. I have a great experience of working for 7 years with an online floral company based i Lisää

$5 USD / tunti
(3 arvostelua)
2.0
sarawasify

I am an engineer so I will manage smartly and I have the technical terms backgroud, also I am a very good reader so I can choose my words carefully. I used to write articles, do technical researchers I am a researcher Lisää

$8 USD / tunti
(2 arvostelua)
1.5
furqanahmed55

Hello, I graduated from Boston University USA. I have many years of customer service experience. I have decent English and communication skills. I am very flexible in my work hours. I am available to work on Fr Lisää

$8 USD / tunti
(1 arvostelu)
1.2