We need someone who can process replacements orders and update inventory records on Fridays. This is a long-term, ongoing position.
- Processing replacement shipments for customers
- Updating inventory records
- Sending customers a feedback request form weekly
- Must be fluent in English
• Must have reliable internet connection and no frequent power outages
• Must have good computer skills
• Must be a team player, patient and has warm personality
• Must be comfortable interacting with customers daily
• Must have previous customer service experience
Notes: I have a detailed training website with instructions and FAQ's so you can quickly learn the material.
***** NO agencies please
Please answer these 2 questions in your proposal:
1. Are you able to complete this job each Friday between the hours of 6:00am - 7:30am (UTC−05:00)?
2. A customer received a damaged item in the mail. We need to send a replacement. In your own words please write a response to the customer.
40 freelanceria on tarjonnut keskimäärin %project_bid_stats_avg_sub_18% %project_currencyDetails_sign_sub_19%/tunti tähän työhön
Hello! I am available during the mentioned timings. 2) My reply: We received your complaint. We are really sorry for the damaged item you received. We are sending you replaced item. Thank you for being our customer.