Suljettu

English and Spanish speaking CallCenter B2B Support (Homebased)

The company has developed a leading cloud service used by companies all over the world. They now need to strengthen their first line support.

This position involves weekend work (12 hours on Saturdays and 12 hours on Sundays during daytime (GMT-3)).

Qualifications:

- At least 18 years old.

- Solid customer support skills.

- Excellent verbal presentation and communication techniques in clear English and Spanish language with no accent.

- Computer experienced and internet-savvy.

- Excellent customer assistance and problem solving skills.

Your role:

You will be responsible for answering questions related to the company's cloud service. The work will consist of handling 1st line support questions. For 2nd and 3rd line support questions the staff at the head office will step in.

Customer contacts will take place through different channels: email, web chat and phone/Skype.

Basically, you will help existing customers with their questions and follow up leads who have contacted the company.

You will work with both English and Spanish speaking customers.

Your privileges:

- Competitive salary package .

- Career development and training – We provide product knowledge training to enhance your skills.

This position involves daytime work in USA timezones.

Interviews will be done continously. Please, don't wait with applying for this job.

Taidot: Asiakaspalvelu, virtuaaliassistentti

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About the Employer:
( 0 reviews ) Sweden, Sweden

Projektin tunnus: #13155649

13 freelanceria on tarjonnut keskimäärin 6 $/tunti tähän työhön

rodrigorochin

Hello: I have read your project's description and I am interested in your position. I am 100% fluent in English and Spanish and would have no problem working the hours that you specified. I am looking for Lisää

$4 USD / tunti
(12 arvostelua)
4.5
jason08bautista

I speak 3 different languages which are English, Spanish and FIlipino. I am sure I can help you out with this. Thanks!

$6 USD / tunti
(9 arvostelua)
3.8
nsahotra

Dear Re: Freelance VA position Please accept this as my application for the position of freelance VA with Peace, Love & Tambourines. Here is the crux of the qualifications that I present: • Track record of providing Lisää

$7 USD / tunti
(0 arvostelua)
0.0
parapentecolonia

Experienced English Spanish teacher translator has worked with Customer support can work sundays only

$5 USD / tunti
(0 arvostelua)
0.0
miguelsantiago1k

hi, can you send me more information, I can get a team that work on this project

$6 USD / tunti
(0 arvostelua)
0.0
yemzs

A proposal has not yet been provided

$6 USD / tunti
(0 arvostelua)
0.0
lromerodecorvaia

A proposal has not yet been provided

$7 USD / tunti
(0 arvostelua)
0.0
fgonzalez78582

We are a call center located nearshore Monterrey, Mexico, we handle inbound, outbound, blended, customer services, tech support, email and chat. Our agents are bilingual with great English with little to no accent. We Lisää

$7 USD / tunti
(0 arvostelua)
0.0
braco7

I have a lot of experience in Customer Service over the telephone and in Person... I am totally Bilingüal and my Spanish is NATIVE with a perfect use of the grammar and orthography. My Internet connection is excellent Lisää

$6 USD / tunti
(1 arvostelu)
0.2
SuaneB

I am free entire weekends and is welcome to have a work from home opportunity to do. I am a dedicated individual with 2+ years of customer service experience. I am able to go above and beyond as well as I learn quickly Lisää

$3 USD / tunti
(0 arvostelua)
0.0
AURusho

Hi, I have got extensive virtual operation managing experience under my belt so far in different industries/fields. Hoping to hear from you asap in order to take it further.

$5 USD / tunti
(0 arvostelua)
0.0
repnikovss

WE ARE UKRANIAN CALL CENTER with Israel background ([url removed, login to view]) We provide great quality of services. Our company isn't expensive. Fee is like bidding freelancer But champion quality, that anyone else co Lisää

$6 USD / tunti
(0 arvostelua)
0.0
fsalidafran1975

Great customer service skills as well as patience, and understanding. Also, fluent in Spanish as well as English. Hope to hear from you!

$5 USD / tunti
(0 arvostelua)
0.0
eprz90880

A proposal has not yet been provided

$5 USD / tunti
(0 arvostelua)
0.0