Suljettu

German Customer Service Agent

Duties & Responsibilities

You will be in charge of:

Assisting our German speaking customers

Answering empathetically to each customer in order to match their exact needs

Reporting the issues our customers encounter

A lot of companies underestimate customer service. We do not, we consider it a top priority. Word of mouth is our number 1 marketing channel and we intend to keep doing better. We are a customer-obsessed company.

Each customer needs to be answered as an individual. It requires a keen understanding of human psychology.

You can directly see the results of your work in helping the company grow.

Skills & Qualifications

Perfect in German

Proficient in English

Abilities in French, Italian, Spanish or Mandarin is a plus

Previous experience in Customer Service is a plus

Profile

Autonomous

Responsible

Reliable

Willingness to learn

Hardworking

Altruistic

System-oriented (i.e. find ways to do the job better and faster)

Geek tendencies are a plus

Some technical knowledge

LOCATION

You can choose to come to our head office in Chiang Mai, Thailand or do remote working. Or a mix of the two.

SALARY

Between 13600€ and 22800€ based on the profile

WORKING HOURS

Flexible schedule, but expect 40 hours a week

BONUS

Once a year there will be a company retreat, most likely on a South East Asian island, all expenses (accommodation, flights, activities, etc.) will be paid for.

1000€ a year in learning and IT stipend

TO APPLY

Send us your résumé and letter of motivation.

Taidot: englanti (Yhdysvallat), saksa, Tutkimus, espanja, Kääntäminen

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Tietoa työnantajasta:
( 0 arvostelua ) Philippines

Projektin tunnus: #17628988

4 freelanceria on tarjonnut keskimäärin %project_bid_stats_avg_sub_26% %project_currencyDetails_sign_sub_27% tähän työhön

Schimpelsberger

Dear Sir, I am a native German professional translator and content writer from Austria. My company name is Übersetzungen & Büro service. I have a Translation and Content Writing company that offers high-quality and pr Lisää

€16666 EUR 10 päivässä
(3 arvostelua)
2.1
jrozentalmgm

Hello, I would like to apply for your translation job. I am a Russian native speaker of German/ Austrian descent and have spent my life equally split between America, Germany, and Russia. I have lived and worked Lisää

€16666 EUR 10 päivässä
(0 arvostelua)
0.0
rad6

Able to speak in German and English. Currently living in Malaysia and have experience of 6 years working in German's Company in Malaysia in engineering division and project management. Works with customer from various Lisää

€16875 EUR 10 päivässä
(0 arvostelua)
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Alex4work

Hallo, ich könnte diese Arbeiten für Sie schnell und professionell erledigen. Bin lange dabei, aber neu auf dieser Plattform. Ich war vorher bei einem Konkurrenten, der aber zu hohe Gebühren ansetzt. Das belastet beide Lisää

€16666 EUR 10 päivässä
(0 arvostelua)
0.0