German Customer Service Agent

Duties & Responsibilities

You will be in charge of:

Assisting our German speaking customers

Answering empathetically to each customer in order to match their exact needs

Reporting the issues our customers encounter

A lot of companies underestimate customer service. We do not, we consider it a top priority. Word of mouth is our number 1 marketing channel and we intend to keep doing better. We are a customer-obsessed company.

Each customer needs to be answered as an individual. It requires a keen understanding of human psychology.

You can directly see the results of your work in helping the company grow.

Skills & Qualifications

Perfect in German

Proficient in English

Abilities in French, Italian, Spanish or Mandarin is a plus

Previous experience in Customer Service is a plus





Willingness to learn



System-oriented (i.e. find ways to do the job better and faster)

Geek tendencies are a plus

Some technical knowledge


You can choose to come to our head office in Chiang Mai, Thailand or do remote working. Or a mix of the two.


Between 13600€ and 22800€ based on the profile


Flexible schedule, but expect 40 hours a week


Once a year there will be a company retreat, most likely on a South East Asian island, all expenses (accommodation, flights, activities, etc.) will be paid for.

1000€ a year in learning and IT stipend


Send us your résumé and letter of motivation.

Taidot: englanti (Yhdysvallat), saksa, Tutkimus, espanja, Kääntäminen

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Tietoa työnantajasta:
( 0 arvostelua ) Philippines

Projektin tunnus: #17628988

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