Customer Support Freelancer

I am looking for a freelancer to help me deal with the ~100 daily emails coming in to help the customers.

The emails are coming in in French, German and Spanish but if you speak great english you can use [login to view URL] to translate the emails (it takes 5 seconds to copy paste) so you understand the problem, then you can write your answer in deepl again and translate it from English to the relevant language. I am currently doing the customer support for German and Spanish but I don't speak those languages, it's very simple.

The questions are almost always the same, exemple:

When am I getting my order?

Can I cancel the order I made by accident?

Can I get a refund?

It's pretty basic customer support, but it's very important and needs to be done well. Customer satisfaction is everything.

This is a shopify dropshipping store, I am looking for someone who has experience in this industry.

Looking forward to work with you

Taidot: Kääntäminen, ranska, englanti (Iso-Britannia), saksa

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Tietoa työnantajasta:
( 0 arvostelua ) Los Angeles, United States

Projektin tunnus: #21330926

21 freelanceria on tarjonnut keskimäärin 152$ tähän työhön


Hello, your project is very interesting and I would love to join in. I Graduated in HR in Montreal Business School and am currently studying Programming at University of Montreal, I am a native french speaker from Qué Lisää

$140 USD 7 päivässä
(68 arvostelua)

Hello sir, Thanks for checking my offer! I'm a French native speaker, fluent in English and I would be your Professional French Virtual Assistant for your Shopify store! I can offer you my super skills for your e-comme Lisää

$100 USD 1 päivässä
(28 arvostelua)

Hello I am a French native speaker from France. Will happily handle the customer support. Easily in French and English and can help for the German and Spanish via the tool you are suggesting. Relevant Skills and Exp Lisää

$155 USD 3 päivässä
(13 arvostelua)

Hello! I would like to be considered for the position of your Customer Service specialist. I have gone through your description and can see that you need someone who goes above and beyond just the Customer Service role Lisää

$250 USD 7 päivässä
(7 arvostelua)

I can surely help you with that. I am a German content writer, and I am fluent in both German and English. I have experience in customer support where I worked for a travel website to answer their customers‘ questions. Lisää

$50 USD 7 päivässä
(8 arvostelua)

Hello, Thank you, I'm interested in your project and would like to work on the same. Actually I worked in China for some trading companies and where I deal with many products and with many clients from worldwide. Whi Lisää

$30 USD 2 päivässä
(12 arvostelua)

Hello! Good day! I have carefully read your post and I am an experienced Virtual Assistant. In the past, I have been a Social Media Marketer and managed at least 15 different social media accounts for marketing purp Lisää

$30 USD 3 päivässä
(2 arvostelua)

Hello ! I speak French and German, so I should be able to help you out with your queries. I have relevant experience in customer support, and I have knowledge of the dropshipping industry. Feel free to contact me if yo Lisää

$150 USD 7 päivässä
(3 arvostelua)

Hello Sir, I have read your project description carefully. As a proficient virtual assistant in this field, I am confident enough that I can fulfill your expectation. The task you described is to response to customer e Lisää

$250 USD 30 päivässä
(3 arvostelua)

Attention to the customer online in Italian and Spanish. In particular, management of customer information for details concerning orders and their progress, vision of business correspondence and management of any compl Lisää

$140 USD 5 päivässä
(0 arvostelua)

Hello, I am a customer support representative from Serbia, with three-year experience in the industry. I am a native Serbian speaker, fluent in English and Spanish. At my current workplace, I provide customer support Lisää

$200 USD 15 päivässä
(0 arvostelua)

10 years experience in customer service for UPS, SYMANTEC, APPLE in phone, email and chat and 3 languages. let me know

$235 USD 7 päivässä
(0 arvostelua)

Experiences in translating and customer servicing in retail. Currently dealing with customer almost everyday. hope to collaborate with you!

$250 USD 5 päivässä
(0 arvostelua)

hello, I am interested in your project . i can provide 100% accuracy within short time . i am ready to work now and with LESS PRICE . message me for details please :)

$30 USD 1 päivässä
(0 arvostelua)

Hello there, I hope you're doing well, my name is Elena, I'm from Romania but I'm fluent in English, I also speak Spanish, for German and French I can use the option you suggested in the project. I own an Etsy store Lisää

$250 USD 30 päivässä
(0 arvostelua)

My name is Carlos Esteban Salinas Morales, i'm 27 years old, I live in Mexico city.   I speak Spanish (native Mexican), French and English.   I have experience in sales, as a consultant, cold calling, customer serv Lisää

$244 USD 15 päivässä
(0 arvostelua)

hello sir i read your job description and i assure you that i am the one for this job i can get job done at time and assure that is the clients are pleased ...

$200 USD 7 päivässä
(0 arvostelua)

Hi there, how's life going? So here's the thing. What about both an experienced Virtual Assistant and a committed translator mastering six languages (EN-IT-FR-SP-RO-RU) as your new loyal friend? I'm also learning portu Lisää

$140 USD 7 päivässä
(0 arvostelua)

Hello hiring manager, I can do this project because I have handled many such project for my client and even worked for email replyiing. I can do the best in this project. looking forward. thank you

$35 USD 2 päivässä
(0 arvostelua)

Dear Hiring Manager , I have experience into customer service for around 3 years where in i used to take 100 calls a day and outbound atleast 50 calls a day . I was also handling 120 emails in a day .Now my sales expe Lisää

$200 USD 15 päivässä
(0 arvostelua)