Call Recording QA Reviewer

This project requires you to listen to recorded calls (averaging 2-3 minutes in length) for specific quality issues. You will listen to the recorded call using our web-based application, set a flag to quickly code it, enter your initials and possible comments if required.

Work on this project is intermittent (comes and goes), depending on client demand and other factors. Your initial assignment will be for 1 hour for training and to review the quality of your work. Additional work will be assigned based on your performance.

To qualify for this project, you will need the following:

- High-speed internet access

- Microsoft IE 6 or 7 (if 8, you will use "compatibility mode"). Some folks have used Apple with success.

- Good listening skills, attention to detail and good note taking

- WAV media player such as Windows Media Player

- Ability to pass criminal background check or supply 3 references to your character (you may hear confidential information and honesty and integrity are a must.)

You will also need to sign and return (by fax or email, preferably) the attached agreement. The parts we really care about are the paragraphs about security and confidentiality.

Taidot: Äänipalvelut, puhelinmyynti, testaus/laadunvarmistus

Näytä lisää: skills in demand, reviewer web, project reviewer, on call work, high demand skills, demand media, confidential work, call work, call minutes, application recording, qa skills, it skills in demand, testing and qa, recording call, QA project, qa a, Performance testing , on-call, internet call, initials, criminal, call, call review, assignment review, attention detail must

Tietoa työnantajasta:
( 84 arvostelua ) Charlotte, United States

Projektin tunnus: #505888

Myönnetty käyttäjälle:


Hi Jim, As discussed.

36 $ USD 1 päivässä
(4 arvostelua)

8 freelanceria on tarjonnut keskimäärin 31 $ tähän työhön


I have read and understood all the details and i am comfortable with them. I have a 3 year experience in legal audio transcription and i qualify as per your requirements. Please see your PM inbox for the complete propo Lisää

30 $ USD 1 päivässä
(0 arvostelua)

please check P.M.

30 $ USD 1 päivässä
(0 arvostelua)

Hello Please see PMB for details Thanks

30 $ USD 1 päivässä
(1 arvostelu)

I am on-line everyday with a high speed connection and up-to-date web browsers. A former radio news reporter, I have training in counselling and have managed a corporate phone system and do manage an automated telepho Lisää

35 $ USD 1 päivässä
(0 arvostelua)

I am currently working as a quality evaluator and have been doing it for almost 2 years now. I already know the do's and dont's of this job.

30 $ USD 7 päivässä
(0 arvostelua)

Hi, This is really an interesting project. I'm presently doing various kinds of business transcription jobs for a US company. This job very much easy for me as a good listening skill and I was previously working as cus Lisää

30 $ USD 0 päivässä
(0 arvostelua)

check your pm

30 $ USD 1 päivässä
(0 arvostelua)