Customer Support - Phone & Email

One Janitorial is a Janitorial Company that has been consistently for over 10 years now dominating in its industry and continues to grow across North America. We have a strong culture and as we continue to expand we are seeking a motivated Full-Time Administrator to help our Service Team that matches our companies values and the great community.

We're looking for someone who can work independently and complete tasks on time but can also work extremely well in a team-based environment. (Please email peter @ Onejan . com your resume with a voice recording, Must have great English)

Responsibilities and Duties:

General Administration Work

Answer Phone & Transfer Calls

Input Lead Calls & Schedule Appointments

Calling Clients and Submitting Tickets

Collect and Negotiate Financing Agreements

Part of "On Call" After Hours Rotation


Must have strong written and verbal skills

Must be very fluent and clear speaking in English

Have a minimum 2 years in Administration

Able to Work After Hours On-Call (Approx. 4-6 Days /Month)

Follow instructions & complete tasks with minimum supervision

Have a High level of attention to detail & excellent time management and organization skills to complete daily tasks and meet deadlines

Proficiency with both Microsoft Office/Google Products is considered an asset

Must have a high level of energy and not let frustrations get the best of them

Must be adaptable, dependable, and willing to implement new solutions and processes in alignment with our core values and goals.

What would help you succeed:

Having 2-4 years in the related job role

1-2 years experience with vetting and hiring high-level positions

Background in Collections or AR roles

Have experience dealing with people from all over the world

High tolerance and great patience

Intelligent and quick thinker with problem-solving

High level of reading and writing skills

Our hours are 8 AM - 430PM Monday to Friday, With some after-hours emergency calls.

Additional Perks:

2 weeks vacation to start

Team building events and team lunches.

Great team environment - All work completed very collaboratively.

Educational seminars and events.

Taidot: Puhelinmyynti, Asiakaspalvelu, Asiakaspalvelu, Puhelujen käsittely, Sähköpostien käsittely

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Tietoa työnantajasta:
( 13 arvostelua ) Calgary, Canada

Projektin tunnus: #31573051

18 freelanceria on tarjonnut keskimäärin $10/tunti tähän työhön

(25 arvostelua)

Hello, Please review my profile as I have relevant skills and experience in Customer Support/Service. I have completed similar projects before for Inbound and Outbound Calling, email handling, and Live chat via Zendesk Lisää

$8 CAD / tunti
(71 arvostelua)

Hi I am an expert in customer service and can start right away As a freelancer, I try to make my clients' lives easier by giving them a positive experience and handing over quality work. Still not sure I am the right Lisää

$8 CAD / tunti
(11 arvostelua)
(26 arvostelua)

Hello there, I have around 10+ years of working experience in inside sales and customer service. I have always worked with clients from US, UK, UAE or Australia. I specialize in generating sales ready leads, appointm Lisää

$12 CAD / tunti
(39 arvostelua)

Hello There, I have reviewed the project detail and I think we can be the best choice for this project since we have a lot of experience working as a virtual assistant for many businesses. In our previous projects we h Lisää

$8 CAD / tunti
(1 arvostelu)

Hi there! I just came across your project description, it falls exactly in our domain and we are a best fit for it. We have 8+ years of healthy experience working in Cold Calling, Appointment Setting, Telecommunicatio Lisää

$8 CAD / tunti
(8 arvostelua)

Hello there, My name is Anusha S. and I believe that I possess the knowledge, skills and abilities to complete this project effectively. This is definitely something I can help you with. I am confident that I will be Lisää

$8 CAD / tunti
(1 arvostelu)
(0 arvostelua)

To whom it may concern, Very fluent English, lived in London for 3+ years, good experience in customer support via email and both phone calls. Also good knowledge of microsoft Office and google products. Thanks waiting Lisää

$12 CAD / tunti
(0 arvostelua)

Hi, I am a new freelancer here. I have over 6 years of working experienced in customer services, operation management and recruitment. This is to express my interest in your project. I could start your work immediatel Lisää

$15 CAD / tunti
(0 arvostelua)

I have been Virtual assistant to many successful launches in USA and UK and Europe market. I also did Masters in International Business management from Coventry University UK, this can play main role that stands me out Lisää

$8 CAD / tunti
(0 arvostelua)

Hello I have read and understand your request and I am ready to do your job. I 2-5year experience in customer service, customer support, telephone handling, email handling, And I can work with little or no supervision Lisää

$12 CAD / tunti
(0 arvostelua)

Respected client, I can see you are looking for a competent and committed Customer support expert, who can work independently and with a lot of patience. I will offer the agency an excellent. I did understand the Lisää

$10 CAD / tunti
(0 arvostelua)

Hello, Good day! I have read the discretion of your project and understood that you are looking for Customer Support. I am glad to inform you that I can do this project as per your requirement because I am a professio Lisää

$8 CAD / tunti
(0 arvostelua)

Hi! How are you? My name is Paulette I'm Canadian. I have more than 10 years of experience in Customer Service, Sales, customer Support an I'm a Telephone Handling Expert. I am a Marketing Expert who has worked for man Lisää

$8 CAD / tunti
(0 arvostelua)

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$8 CAD / tunti
(0 arvostelua)
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