Suljettu

Customer Service through Live Help, eMail and Phone

Hi

We have an online furniture retail store in Ireland and UK and there is an online help instant messenger program where customers can click to ask questions from a LIVE person. Our office covers the hours from 9am to 5pm GMT but we would like someone to provide additional support for roll over calls, administration and sales.

The customer that asks questions would like quality help where questions are answered correctly and with professionalism. This is a SALES task and the customer is judging the company by the speed of the response as well as the quality. The answers must be in perfect FULL UK English and worded in a friendly and helpful manner.

Where an answer is not known I am happy for the freelancer to ask for a email or tel number and say that they will receive a reply in the morning.

The instant messenger software will automatically send a full transcript of the chat to an operator within our company. And we can take it from there.

Knowledge is an important aspect of this work and this is gathered as weeks and months pass, so i would like there to be a small group or an individual working on this project where they can learn about our company in detail and be in a position to better answer the queries.

The instant messaging software can be linked to the following:

MSN Messanger

Google Talk

Pigeon Messenger

And many others.

Many freelancers just send a offer without even reading this specification so if you are replying please use the word "CatNip" in the message so i know you have actually read this.

Perfect english = essential.

Proven history = essential.

Taidot: liidit, markkinointi, myyntityö, puhelinmyynti, virtuaaliassistentti

Näytä lisää: work service freelancer, work online customer service, working freelancer ireland, store freelancer, well known freelancers, well known freelancer, use word freelancer, transcript service, telemarketing phone number, telemarketing group, support phone freelancer, support freelancer office, support freelancer chat, software sales freelancer, service freelancer, sales administration, retail freelancers, retail freelancer, questions ask company, phone support service, phone number operator, phone number freelancer, operator phone number, operator chat, online talk freelancers

About the Employer:
( 6 reviews ) Belfast, United Kingdom

Projektin tunnus: #4281719

39 freelanceria on tarjonnut keskimäärin 6 $/tunti tähän työhön

ianoc

Good day! I am interested in your project. Could you please check the private message that would follow this one? It has more information related to my bid. Thank you.

$10 USD / tunti
(10 arvostelua)
4.2
veriweb

Hi, CatNip I am interested. Please see pmb. Regards, Jay

$4 USD / tunti
(2 arvostelua)
3.9
WriteSmart

Catnip. I am confident I can exceed your expectations. Please see Pm for bid details.

$8 USD / tunti
(6 arvostelua)
3.8
Shah101

**CatNip** Please check PMB, thanx

$4 USD / tunti
(41 arvostelua)
3.8
signo

Please check PMB

$5 USD / tunti
(9 arvostelua)
3.3
bpo0995

'CatNip' Please check the details in your PMB

$5 USD / tunti
(2 arvostelua)
2.4
vivek90

Dear sir, I am a professional data entry worker & can complete this project with your requirements, please see my private message for details!! Regards,

$2 USD / tunti
(2 arvostelua)
1.6
mdmridha

Sir I am ready to start.

$3 USD / tunti
(4 arvostelua)
1.6
GamesnGadgetz

"CatNip" I'm available to help! Please see my private message for my bid details. Thank you very much!

$8 USD / tunti
(1 arvostelu)
1.4
darshin

**CatNip** Hello, I have over 8 years of experience in Sales & Support, serving to customers based in UK, Australia and US, with over 90% customer satisfaction and excellent lead generation record. Also, given my e Lisää

$4 USD / tunti
(1 arvostelu)
1.2
adrish12

Hiring Manager! Sub:CatNip I have past several years of experience working in customer support. Please see PMB

$3 USD / tunti
(0 arvostelua)
0.0
doridori544

Hi, I am interested on this position. I have experience in costumer service, support. I have worked for about one year on a gaming online company as support. The main duties were to answer to the clients on live cha Lisää

$8 USD / tunti
(0 arvostelua)
0.0
MGo

Dear Eunan, CatNip! Thank you for post and please see Private Message for more details. Best regards, MGo

$8 USD / tunti
(0 arvostelua)
0.0
donearindia

"CatNip" Hi, We are interested to the project. We understood the specification required and capable to do the job. Thanks.

$8 USD / tunti
(0 arvostelua)
0.0
patricepatterson

"CatNip". Hi, I have read and understood the requirements for this job. I strongly believe that I have the required skills. Please refer to my personal message for details.

$4 USD / tunti
(0 arvostelua)
0.0
MattWilkie1

"CatNip" - I am sure I can provide this service easily. I am a British Expat residing in the Philippines and have previous experience in the furniture industry. Will drop a private PM.

$8 USD / tunti
(0 arvostelua)
0.0
aicom

Hi, our company is interested in this project. We provide outsource service in the areas of Information Technology, Content Processing and Development and Customer Management Services. Our people are english proficient Lisää

$7 USD / tunti
(0 arvostelua)
0.0
diosa1831

To the hiring Manager: I would like to express great interest in becoming a member of your team.The opening mentioned is very appealing, and I believe that my experience and qualification will make me a competitive Lisää

$4 USD / tunti
(0 arvostelua)
0.0
LouiseIngram81

"CatNip" Good Afternoon, I am a British graduate with a first class BA (Honours) degree and an award-winning dissertation. I am a published author and currently running my own freelance writing business, website and bl Lisää

$8 USD / tunti
(0 arvostelua)
0.0
speaktosen

catnip and i have been working on the same plafform for about 10 years from India for a UK client and I can start working for this project immediately I have 24/7 backup on whatever support you need interms of email Lisää

$5 USD / tunti
(0 arvostelua)
0.0