am a Mechanical Engineer - Certified Technical Communication Professional with Techical Writing experience that spans over a decade and a half.
• Created User Release Notes, Installation Manuals, Configuration Manuals, Patch Manuals, User Guides, and FAQs for
products having multiple project releases for various clients.
• Collaborated with cross-functional teams: Product Management, Development, QA, and Project Management.
• Participated in sprint planning, daily scrums, retrospectives, and sprint reviews.
• Tracked new features, bugs and change requests in JIRA and updated documents accordingly.
• Created online help for web-based applications using HTML.
• Created Hardware Spec. Guides for successful product functioning and deployment.
• Authored Microsoft Knowledge Base Articles (> 3000 KB articles), White Papers, User Manuals, Proposals, Marketing &
Technical Publications, and Blogs for various industry verticals/audiences: IT, Auto, Manufacturing, Materials Management,
Banking, Finance and Insurance. I have created content for e-Learning projects: AI, Data Science, Cloud Computing, AWS, and
Azure.
√ Skill sets:
•MSTP, Chicago Manual of Style, and various proprietary style guides.
•MS Office, FrameMaker, RoboHelp, MS Projects, Acrobat, Visio, Photoshop, Illustrator, DreamWeaver, SnagIt.
You can view my sample work in my Portfolios section. .
Ping me for high quality content and timely delivery.