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Experienced Technical Support representative for email and phone support

$15-25 CAD / hour

Suljettu
Julkaistu yli 4 vuotta sitten

$15-25 CAD / hour

Looking for an experienced technical support representative to answer email and phones. Fluent in English and proficient in writing well. Must have a good internet connection. Must be able to troubleshoot and provide clear instructions for cloud based software. Have experience writing knowledge base articles is an asset.
Projektin tunnus (ID): 20610472

Tietoa projektista

25 ehdotukset
Etäprojekti
Aktiivinen 5 vuotta sitten

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25 freelancerit tarjoavat keskimäärin $18 CAD/tunti tätä projektia
Käyttäjän avatar
Hello! I would like to be considered for the position of your Customer Service agent. I have gone through your description and can see that you need someone who is able to troubleshoot and find solutions for a variety of cloud-based software, I feel I am that person. I have over 2 years of experience which has involved email handling and phone support to mention a few. I also have no problem working full-time. I feel my experience in similar roles would be valuable. Hopefully, this brief proposal is enough for you to grant me just an interview.
$15 CAD 40 päivässä
5,0 (10 arvostelua)
6,3
6,3
Käyttäjän avatar
Hello, I have gone through your job posting and become very much interested to work with you. I am an expert in this field. I have already completed several projects like this. For evidence you can see my profile. Please visit https://www.freelancer.com/u/Bhawnakul9?w=f I have excellent command over English. I am a hard worker, productive and worthy of your attention I hope, I would be the right candidate for this Job. Awaiting an affirmative response from you. Kinds Regards, Bhawna
$15 CAD 10 päivässä
4,9 (111 arvostelua)
6,2
6,2
Käyttäjän avatar
Hi We are expert in technical problem solving. We can help you to handle all technical support calls and solve all technical problems very professionally. Votiko is established in 2004. Votiko has 45+ superstar telemarketers Team available to provide telemarketing service. At votiko, we have a professional, high performing and vibrant work force. Our values are integral to our success, and they are what differentiate us from the rest. Votiko provides the range of services: Outbound call Center Services The Outbound call center may be defined as the center that makes outbound calls either to the existing or potential customers on behalf of a company or a client. Our specialization in outboundprovides the best creative, dynamic and cost effective outbound call center solutions. - 24X7 Customer support - Outbound Callcenter Service - Appointment setting service - Cold calling - B2B & B2C Lead Generation Services - Market Research & Surveys - Collection Services Inbound Call Center Services Our professional approach to provide the best inbound call center solutions for companies/organizations results in an increased revenue. - Inbound Sales Services - Enquiry Handling Services - Help Desk & Technical Support Services - Call Handling service - 24X7 Chat support service - Administartion and Virtual assistant support Whichever you choose, we will do our best! Glad to meet you . Votiko team
$15 CAD 40 päivässä
5,0 (5 arvostelua)
4,8
4,8
Käyttäjän avatar
Hi We are expert in technical support and we can help you with best technical support on call and email. We are expert in technical error solving and software using. 24X7 BPO is professional telemarketing company established since 2004. We have a team of superstar telemarketers expert in selling / lead generation / upselling / customer support. At 24X7 BPO, we have a professional, high performing and vibrant work force. Our values are integral to our success, and they are what differentiate us from the rest. 24X7 BPO provides the range of services: Outbound call Center Services The Outbound call center may be defined as the center that makes outbound calls either to the existing or potential customers on behalf of a company or a client. Our specialization in outboundprovides the best creative, dynamic and cost effective outbound call center solutions. - B2B & B2C Lead Generation Services - Telemarketing Services - Market Research & Surveys - Collection Services Inbound Call Center Services Our professional approach to provide the best inbound call center solutions for companies/organizations results in an increased revenue. - Inbound Sales Services - Interactive Voice Response (IVR Services) - Enquiry Handling Services - Help Desk & Technical Support Services Whichever you choose, we will do our best! Glad to meet you at freelance. 24X7 BPO team
$15 CAD 40 päivässä
5,0 (3 arvostelua)
4,6
4,6
Käyttäjän avatar
I believe my background and skills closely match your job requirements and I am confident I can make a positive contribution. I have over 5 years professional experience in customer support providing support and assistance. If you are looking for a motivated customer support agent who is committed to the highest standards of work performance I would welcome the opportunity to meet with you for an in-depth discussion. I am available for an interview at your earliest convenience, I look forward to speaking with you soon.
$20 CAD 48 päivässä
4,9 (13 arvostelua)
4,2
4,2
Käyttäjän avatar
Hi There, I worked on a similar project before, so I have enough experience and I can help to you and contribute to your project as well. If you are interested in my candidature, I will be more than happy to talk to you and discuss the details. Hope to hear from you soon. Best regards, Khrystyna
$15 CAD 40 päivässä
4,7 (10 arvostelua)
3,3
3,3
Käyttäjän avatar
hi sir/madam, I am very hard working and inspired.I am willing to start from today like the time you want .I have done this types of works earlier before and have many years of experience. I have good proficiency in English.I have very good visual and hearing capacity to note important key points and summaries.I am very excited to work with you. Hope to hear back from you soon. Best Regards.
$20 CAD 40 päivässä
5,0 (1 arvostelu)
2,4
2,4
Käyttäjän avatar
Greetings, I have read and understood the details of your project and ready to start it immediately. However, I am only available for chat and email support, 40 hrs per week. I'd like to work at $10 CAD/hour for this as I know I am not providing phone support. Kindly message me so we can discuss further. I look forward to a long-term relationship!.
$25 CAD 40 päivässä
0,0 (0 arvostelua)
0,0
0,0
Käyttäjän avatar
Hello, I'm ready to start this job immediately since I have experience as VA as well as a tem leader, project manager and various other tasks. I'm a fast learner and detail oriented. Contact me to discuss further. Best regards, Sarah
$22 CAD 40 päivässä
0,0 (0 arvostelua)
0,0
0,0
Käyttäjän avatar
I dont get that
$22 CAD 10 päivässä
0,0 (0 arvostelua)
0,0
0,0
Käyttäjän avatar
By profession I'm a graduate engineer trainee... And recently working as a teacher taking class of students.. Coming to my communication it is just awesome
$15 CAD 40 päivässä
0,0 (0 arvostelua)
0,0
0,0
Käyttäjän avatar
Hello, I have perfect English grammar with strong technical skills. I have 5 years of experience in technical chat and email handling of US customers, which gave me excellent customer handling skills via text. I have great phone skills as well. I have provided support for a product Rabbit TV which is mentioned in my portfolio. I have also provided email support for an App builder software. I have provided email support for Wordpress plugins as well. I have great communication skills in English. I am doing support jobs only, thats why I keep very reliable internet connection with backup as well and power is not an issue in my place at all. I have backup for everything. I know the importance of working hours. I have never missed my shift due to disconnection of internet or power failure in my entire career of chat and email handling. I have 9 years of experience in customer handling and having strong problem solving skills. I own a high speed Laptop with Win 8 installed. My technical background gives me the ability to learn very quick anything new. I am also available on phone with Skype, Whats app and email 24/7 for quick communication or any emergency. Thanks, Ehtiram
$15 CAD 40 päivässä
0,0 (0 arvostelua)
0,0
0,0
Käyttäjän avatar
I have got all the necessary 18 years of IT experience to deliver to job. I have done very similar work for many of clients in the past, I am happy to jump of the phone or email me if you have any queries. Many thanks Best
$20 CAD 40 päivässä
0,0 (0 arvostelua)
0,0
0,0
Käyttäjän avatar
I have 7 Years of Experience in providing Technical Support remotely as well as onsite in UAE. Troubleshoot almost any problems in Windows Computer.
$20 CAD 40 päivässä
0,0 (0 arvostelua)
0,0
0,0
Käyttäjän avatar
Hi Sir, My name is Rameshwar Sharma , Please elaborate your requirement in detail so that I can understand the scope of work and can provide you a proper proposal of cost and time. Please ping me for further discussion. Looking forward for your reply.
$20 CAD 40 päivässä
0,0 (0 arvostelua)
0,0
0,0
Käyttäjän avatar
I had best problem solving skills Relevant Skills and Experience I had the experience in technical support
$22 CAD 10 päivässä
0,0 (0 arvostelua)
0,0
0,0
Käyttäjän avatar
I consider myself best fit for this position because 1. The confidence and experience I have gathered in Customer Support role. I have worked 5+ years in similar customer facing role and have supported customers over phone/thru chat & email/handling tickets or giving remote support or sometimes going on-site. This gives me ability to handle difficult clients. 2. My Fluency in English - i.e. in speaking, in reading and in writing.... gives me the ability to understand customer queries better 3. My technical know-how. I have overall 15+ yrs of experience working as an IT professional. I have developed all my skills in IT networking, windows System administration or managerial skills right from grass-root level. Recently I've completed Google cloud networking course from coursera which will surely benefit me to work in cloud environment. 4. I'm a team contributor and have led teams from 10 till 50 members. Have got the team management skills and have worked in the Managerial position for 5+ years. 5. Proficient in MS Word, Excel, Powerpoint, Outlook which are the basic office tools used for day-to-day activities 6. I have also worked as an IT trainer or faculty when working NIIT which gives me the ability to train my colleagues if the need arises I'm confident that I will be able to satisfy you with my services as a Technical Support Representative
$22 CAD 40 päivässä
0,0 (0 arvostelua)
0,0
0,0
Käyttäjän avatar
I am fluent in English and also proficient in writing. I have a good internet connection. I have experience in Technical support and worked with companies like Dell.
$25 CAD 40 päivässä
0,0 (0 arvostelua)
0,0
0,0

Tietoja asiakkaasta

Maan CANADA lippu
Markham, Canada
5,0
7
Maksutapa vahvistettu
Liittynyt jouluk. 26, 2015

Asiakkaan vahvistus

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