need help from someone with crm experience. if you don't have microsoft crm experience and can give me references, please do not waste my
time or yours, because i will not award the project to you.
That being said, hre are details ...
clients use microsoft crm via outlook (outlook 2007/windows vista). the client needs to syncronize crm data when going offline - but it does not do it. also when tracking emails in crm, we want the email to retain the original date, and NOT the date it was tracked in CRM.