Bilingual (Swedish - English) Customer Support Needed

About us:

Strikingly is a modern, mobile-optimized website builder that’s extremely easy to use. Our mission is to give everyone the power to unleash their individuality.

Our headquarters is currently based in Shanghai, China but we have deep Silicon Valley roots. We’re backed by Y Combinator (W13), SV Angel, Funders Club, Innovation Works, Infinity Ventures, Index Ventures, Kevin Hale, and many others.

You can learn more about us from the news:

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Project overview:

We're looking for a Bilingual Swedish - English customer support agent or Happiness Officers that will provide professional and friendly service through our email and live-chat channels. This person should have a passion for helping others and be able to stay calm under pressure.

You'll also translate our product to Swedish. You'll be given the tools to do so easily, and you translate regularly, and moderate others' translations.

This project requires:

- Customer support experience in a fast-paced environment

- Great Swedish and English communication skills, both written and oral

- Should love making customers happy!

- Should have the ability to assess each customer’s issues

- Knows how to deal with difficult customers/clients

- Has good analytical and problem-solving skills

- Has good accurate records keeping

- Must be a good team player

- Can work with minimal supervision

- Ability to prioritize and multitask

- Knowledge of Domains, SEO and Analytics is a plus!

- Must be able to work remotely and full-time (at least 40 hours per week)

What We Offer:

- Convenience in working from home

- Fun and collaborative international working environment

- Opportunities for career advancement

- Training and growth opportunities

- Paid leave with tenure of one(1) year and above

If you are looking for a stable and long term job, submit your proposal and share a brief summary of your experience!

Taidot: Ruotsi, Kääntäminen, englanti (Iso-Britannia), Asiakaspalvelu, Sähköpostien käsittely

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Tietoa työnantajasta:
( 0 arvostelua ) Santa Rosa, Philippines

Projektin tunnus: #27463386

8 freelancers are bidding on average $13/hour for this job


Hi. I have worked face-to-face and online with many companies before. I learned something new from every company I worked for and improved myself. And I keep improving myself. I have done a lot of professional work bef Lisää

$9 USD / tunti
(0 arvostelua)

Hello! I am a native Swede and have plenty of years experience working in customer experience, business development, marketing and translation. I am currently looking for a work-from-home job and this sounds like a go Lisää

$14 USD / tunti
(0 arvostelua)

Greetings! I have vast experience working in different customer service roles, I was in charge of the customer service section for Hewlett Packard IB for a couple of years. I like to work with other people both my prof Lisää

$15 USD / tunti
(0 arvostelua)

I am a very good quality traslator.I will be very glad working with you and serve you the best quality of job [login to view URL] you.

$11 USD / tunti
(0 arvostelua)

I have 3 years of experience as customer support. Working from home the this year. Employed by multinational companies, technical support mostly. First one was software second one is cars. I comply with all the requir Lisää

$15 USD / tunti
(0 arvostelua)

I am really good translater . I wish you give me your project. I am do short period. work is guaranteed . you can give me your project. Your really happy with my work

$10 USD / tunti
(0 arvostelua)
(0 arvostelua)

Hello friend, I'm a native swede with fluent English based in Sweden at the moment offering services in translation. Between Swedish and English in a proffesinell manner. I would gladly fulfill your customer support ta Lisää

$16 USD / tunti
(0 arvostelua)