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VOIP & CRM integrated system - repost

I am looking for a freelancer who has already built a VOIP & CRM integrated system.

IF YOU DON'T HAVE A DEMO OF CRM & VOIP SYSTEM, PLEASE DON'T BID

We want to have a setup that combines an easy intuitive CRM with an outstanding, premium VoIP service solution.

KEY FEATURES AND BENEFITS:

• VOIP & CRM - easily remotely hosted and managed

• VOIP - simplify outbound-calling campaigns with an automated preview-dialing

• VOIP - functionality must include large customer list management, call distribution, status reporting and calling scripts.

• VOIP - Inbound screen pops automatically identify incoming phone calls from customers, instantly revealing key customer data.

• VOIP – Inbound call routing based on skill level

• VOIP - click-to-dial should allow users to perform tasks such as dialing directly from contact records, as well as tracking and recording calling activity.

• VOIP - When too many calls are coming in, need to be able to re-route calls to other available professionals

• VOIP – additional features - Voice mail, call forwarding, away messages

• VOIP - May need to have option of changing the server to VOIP vendor in other countries.

• CRM – build customer relationships, access information and keep track of purchases made, questions asked and other details particular to the customer.

• CRM – email marketing capability.

MUST HAVE:

• good voice quality that does not easily frustrate customers and prompt them to take their business elsewhere

• low dropped call rate

• low downtime

I am looking for someone with a STRONG knowledge of VoIP and CRM.

Please provide me with the demo. Please also provide me with a reasonable price to own the source code.

After testing the demo application is OK. I will pay the freelancer.

Taidot: Asiakkuudenhallinta, tietojärjestelmäarkkitehtuuri, SugarCRM, VoIP, vTiger

Näytä lisää: voip price, voip phone business, voip business phone system, voice mail recording service, vendor freelancer, system level architecture, reporting freelancer, prompt freelancer, price distribution system, pay rate customer service, outbound messages, need marketing information system, mail server freelancer, low rate voip call, want voice call freelancer, want marketing calls, information architecture freelancer, inbound marketing freelancer, freelancer testing application, freelancer system management, freelancer software price, freelancer server software, freelancer server setup, freelancer reporting, freelancer preview

About the Employer:
( 13 reviews ) Orlando, United States

Projektin tunnus: #4239286