Build a ServiceNow module

We need to create a ServiceNow module to manage the company’s accountability framework. The accountability framework is a hierarchy of the things the company must do. It contains statements like those below. Statement 1.1 is a child of 1. Statement 1.2.1 is a child of 1.2 etc.

1. Challenge and, if appropriate, approve the company’s strategy and associated business plan

1.1. Provide guidance and support to the CEO regarding the design strategy

1.2. Challenge and review of execution of the strategy

1.2.1. Define the company’s strategy Co-ordinate the development of the strategy Determine the expense budget to support Strategy Determine the revenue budget to support Strategy

Each statement has an owner who is an employee. For each statement the owner will need to enter the following:

Entered Start of Year

• Expected outcomes [String]

• Chief and Forums (this will be which chief will assess the outcomes) [String]

• Actions to be taken [String]

• Business Process [Dual Drop Down List]

• SOY Approved [Bool]

• SOY Approval Comment [String]

Entered end of year

• Actions taken [String]

• Outcome [String]

• Outcome [Attachments]

• EOY Approved [Bool]

• EOY Approval Comment [String]


For reporting we need to be able to see

1. The full list ordered by the statement numbering.

2. Also each individual will need a report of their own accountabilities. For this it will be necessary to easily see the parents, siblings and children of each statement. For example if an individual is responsible for 1.2.1, they need to be able to see the statement for 1 [grand-parent], 1.2 [parent],,, [children]

3. A ‘Start of Year’ uncompleted list – A version of Report 1, but filtered for SOY Approved = false

4. An ‘End of Year’ uncompleted list – A version of Report 1, but filtered for EOY Approved = false

The Business Process Dual Drop Down List

We have high level processes like:

• Customer Acquisition

• Customer Management

That break down further into thing like

• Customer Acquisition

o Customer Strategy

o Customer Acquisition Execution

• Customer Management

o Servicing

o Brand Management

So that if in the first drop-down “Customer Acquisition” is chosen then the second drop-down would show:

o Customer Strategy

o Customer Acquisition Execution

Taidot: ServiceNow, tietojärjestelmäarkkitehtuuri

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Tietoa työnantajasta:
( 4 arvostelua ) Greenhills Beach, Australia

Projektin tunnus: #19759818

Myönnetty käyttäjälle:


Hello, I will create a test-instance of SN to configure and emulate your company’s accountability framework. Some observations were raised from your project description: · You mention ‘siblings’ for the hierarchy visib Lisää

$800 AUD 30 päivässä
(19 Arvostelua)

6 freelanceria on tarjonnut keskimäärin %project_bid_stats_avg_sub_26% %project_currencyDetails_sign_sub_27% tähän työhön


Hi, This is interactive module to be built with integration to the employee [user]. We will build it with requested functionality and interactive experience requested. We have been delivering enterprise system Lisää

$941 AUD 15 päivässä
(176 arvostelua)

Hello there, Please note that this is a tentative bid based on the details you have shared. I would be able to make an appropriate bid once we have discussed the requirements in detail. I manage a team of ServiceNow Lisää

$1500 AUD 20 päivässä
(211 arvostelua)

Hi I am a technical evangelist, developer and can do this task for you. I have more than 12 years of experience in software development and am a Microsoft certified professional.I have strong work experience in Nopc Lisää

$588 AUD 10 päivässä
(40 arvostelua)

Howdy. I am glad to see you. Kindly review my profile: https://www.freelancer.com/u/hjr122413 I just checked your project “Build a ServiceNow module” and I have gone through your project details. I am an experienced Lisää

$500 AUD 7 päivässä
(4 arvostelua)

Hi there, My team can create such system (Service now) for your business. But before that we need to discuss flow of the system. A complete user flow will help us in having a better understanding of complete system. Lisää

$500 AUD 7 päivässä
(8 arvostelua)