We are seeking some assistance with an issue regarding our merchant service and our Zen Carts.
Currently when we set our merchant gateway ([url removed, login to view]) to anything other than Capture, like Authorize + Capture, Authorize + Review, Zen Cart does not make an "order".
If we set [url removed, login to view] and Zen Cart to the same (Capture) then when an order is made and payment initiated, Zen Cart sends the payment info to [url removed, login to view], captures the amount, and creates an order in the store.
If we set it to Authorize, it sends the info to [url removed, login to view], but DOES NOT make an order.
THAT IS THE ISSUE
We need to have all orders created in Zen Cart regardless if they are Captured, Authorized, or any combination.
An interception is needed. Somehow before the communiations get to [url removed, login to view], Zen needs to think it is an order and Zen needs to make an order.
IF YOU DON'T FULLY UNDERSTAND THE ISSUE, OR DON'T KNOW HOW TO FIX IT, DO NOT REPLY.
NO LEARNING CURVES ALLOWED ON THIS TASK.