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Salesforce-Zendesk Integration Expert Needed

$15-25 USD / hour

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$15-25 USD / hour

I need a Zendesk expert who can set up our existing Salesforce system to work in perfect harmony with Zendesk, ensuring that all customer service tools and features operate seamlessly for our insurance agency. Key Requirements: - I already have a Salesforce system in place. Your task will be to fully integrate Zendesk's features for customer service in this system. - I require an advanced level of customization for the Zendesk integration. This includes setting up comprehensive features like analytics and reporting. - The integration should cover specific Salesforce features like: - Customer data and records - Case management - Utilization of Zendesk's AI Your past experience with a similar project, particularly in the insurance industry, is essential. Please provide references that can attest to your skills and the quality of your work.
Projektin tunnus (ID): 38009769

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77 ehdotukset
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Aktiivinen 15 tuntia sitten

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77 freelancerit tarjoavat keskimäärin $22 USD/tunti tätä projektia
Käyttäjän avatar
As an experienced web and app developer with over 18 years in the industry, I have honed my skills in complex integrations and customizations, which places me in a unique position to address your Salesforce-Zendesk integration needs. My PHP and HTML expertise will prove invaluable for setting up comprehensive features such as analytics and reporting, while my deep knowledge of Zendesk API will ensure smooth data synchronization between the two platforms. In the past, I've successfully executed similar projects which involved CRM integrations and data management for companies across various industries. Although not specifically insurance-based, my track record shows my adaptability to diverse sectors. My focus has always been providing tailored solutions that align with clients' unique needs. My various clients have continually commended my resourcefulness, efficient work process, excellent communication skills, and high-quality deliverables – all of which will be pivotal towards ensuring a seamless Salesforce-Zendesk integration for your insurance agency. Let's work together on this project to bring the best out of your customer service tools and make a positive impact on your operations!
$20 USD 40 päivässä
4,9 (609 arvostelua)
9,0
9,0
Käyttäjän avatar
With a vast array of skills including PHP, jQuery, HTML, CSS, and experience integrating various systems such as OsCommerce and Magento, I believe I am the perfect fit for your Salesforce-Zendesk integration project. Though I haven't worked on Zendesk in the insurance industry specifically, my experience with E-commerce and CRM systems will prove invaluable in providing effective solutions tailored to your organization's unique needs. I understand the importance of an efficient workflow in a customer service-focused business such as yours. As a result, I'm diligent about ensuring that all features function harmoniously and are designed to optimize productivity. My commitment to client satisfaction means I'll always be available for open communication to make sure the project stays on track and meets all your needs. As an added bonus, my team consists of 10 seasoned professionals who can help ensure that the scope and depth of this task are met within the set timeline. For flawless services ranging from data entry, custom analytics setup to routine maintenance and post-launch assistance, look no further than myself and my dedicated team. Together we will deliver the streamlined experience you seek with this integration!
$25 USD 40 päivässä
5,0 (511 arvostelua)
8,4
8,4
Käyttäjän avatar
Hi There, I can set up your existing Salesforce system to work in perfect harmony with Zendesk, ensuring that all customer service tools and features operate seamlessly for your insurance agency.I have read your job description and assure you that I am a perfect fit for the job.I am a senior  Designer & Developer having vast and proven experience in web development and Web Designing using PHP, wordpress , Salesforce App Development ,Shopify, magento 1 & 2, Bootstrap, Opencart ,CS-Cart, Laravel, Codeigniter , Yii, React JS , Angular JS , Vue JS, javascript, jquery, PSD to HTML conversion , PSD to Wordpress , graphic design , UX/UI, CSS, HTML, MYsql, JavaScript , AJAX, APIs and many other. I'm available right away to discuss the requirements. Looking for the soonest reply from you.   Thanks    
$20 USD 40 päivässä
4,9 (310 arvostelua)
8,2
8,2
Käyttäjän avatar
Hi, As a seasoned Full Stack Developer with over 7+ years of experience, I possess the technical expertise you need for this Salesforce-Zendesk integration project, combined with a deep understanding of the insurance industry. I have successfully worked on numerous CRM projects, creating custom solutions that meet the unique needs of each business. In addition to being fluent in HTML and PHP, I am also quite skilled in Salesforce App development. I have a special knack for understanding and implementing extensive integration requirements like those mentioned in your project description including customer data management, case management, and exceptiv utilization of Zendesk's AI 。My aim is not only to add Zendesk's features to your existing +Salesforce system but to make them work flawlessly together, ensuring the highest level of efficiency and productivity for your insurance agency. I am mindful of deadlines and believe in open communication and collaboration throughout a project. If selected, I will bring my in-depth knowledge and unwavering commitment to delivering exceptional code to ensure that your Salesforce-Zendesk integration is executed with precision and finesse. Let's team up and create a truly fantastic solution for your customer service needs!
$22 USD 40 päivässä
4,6 (86 arvostelua)
7,6
7,6
Käyttäjän avatar
Get Wow__Start Now and 110% Satisfaction Hi, Greetings of the day! I have gone through the job description and understood the requirements. But still, I have some important points and queries to clear out. To provide you with more clear estimates, I need a little bit more information. I'm excited to explore your project in greater detail, so please join the CHAT or a FREELANCER CALL to talk more about your project. I am looking forward to connecting with you.  Thanks&Best regards, Rekha Thakur https://www.freelancer.com/u/Rekhathakur https://www.freelancer.com/u/Rekhathakur?review_context_id=36403209&review_type=project&sb=t
$15 USD 40 päivässä
4,5 (96 arvostelua)
7,7
7,7
Käyttäjän avatar
Hello Hope you are keeping well I would love to discuss how we can help to fulfill your requirements. Working globally, we have catered to clients ranging from the USA, UK, Australia, and the Middle East and have a dedicated team of certified experts and consultants who are readily available to deliver the best of their capabilities for the fulfillment of your project. With services like Salesforce Consulting, Salesforce Administrator, Salesforce Development, Salesforce Implementation, and AppExchange development, we were able to drive the best results for our clients, while creating an amazing customer experience. Our team possesses expertise in all of the Salesforce clouds such as Sales Cloud, Service Cloud, Marketing Cloud, B2B and B2C Commerce Cloud, Vlocity, Tableau, CPQ and Loyalty Management. let me know if this aligns with what you are looking for and we can discuss more about your requirements in detail. Thanks
$25 USD 40 päivässä
4,9 (28 arvostelua)
6,8
6,8
Käyttäjän avatar
Greetings Phillip, can you provide access to your existing Salesforce system and Zendesk account to facilitate the integration process? Are there any specific customization requirements or workflows that need to be implemented within Zendesk to align with your insurance agency's processes? Do you have any specific reporting and analytics needs that should be addressed as part of the integration? I can help you in integration of Zendesk with your existing Salesforce system seamlessly. I am committed to providing comprehensive support and assistance throughout the integration process to ensure a successful outcome. please start a chat to work together. Bid amount is not fixed! Thankyou, Muhammad Abrar Portfolio will be shared via chat
$22 USD 45 päivässä
4,8 (16 arvostelua)
6,4
6,4
Käyttäjän avatar
Hello I am salesforce 6x certified developer and having good knowledge in Salesforce admin and development area. I also good experience in API integration. Please connect with me, I can show my previous work for you. Thanks & Regards, Arpit k..
$15 USD 40 päivässä
4,9 (50 arvostelua)
5,4
5,4
Käyttäjän avatar
Dear Hiring Manager, I am an experienced Salesforce App Developer with a strong background in HTML and PHP. I have successfully integrated Zendesk with Salesforce systems in the past, ensuring seamless operation of customer service tools. My expertise includes advanced customization for features like analytics and reporting, making me a perfect fit for your insurance agency's needs. I look forward to discussing how I can help optimize your Salesforce-Zendesk integration. Best regards,
$15 USD 7 päivässä
5,0 (1 arvostelu)
4,3
4,3
Käyttäjän avatar
Hi, there! Having confirmed the job posting, it seems like you might be looking for a senior developer for your project - Salesforce-Zendesk Integration Expert Needed. I have worked with similar projects so that I can provide you with a satisfied result. This project really caught my attention because I have been working in this specific industry for 10 years now, and have not only gained experience or knowledge but, I have got the answer to the main problem which many clients face which is communication and I can assure that you will be satisfied and updated throughout the process, if we move forward. Can't wait to have you on chat with me, and to get started with this project. Regards
$30 USD 18 päivässä
5,0 (4 arvostelua)
4,0
4,0
Käyttäjän avatar
Hello, Phillip W., Thank you for posting the job "Salesforce-Zendesk Integration Expert Needed". With my extensive experience in software development, I am confident that I can deliver perfect results for your business. I have a deep understanding of the field you mentioned and have successfully completed projects of similar complexity in the past. I am available to start immediately and can assure you of high-quality work delivered with speed and efficiency. Given the opportunity to work on this project, I am committed to exceeding your expectations. I'd like to discuss further details about your project in a brief call or chat soon. Looking forward to working with you! Best regards, Derek
$30 USD 22 päivässä
5,0 (1 arvostelu)
4,1
4,1
Käyttäjän avatar
With my comprehensive proficiency in HTML, PHP and years of experience in full-stack development, I am confident that I can bring an invaluable set of skills to your Salesforce-Zendesk integration project. Having successfully integrated Zendesk with various CRM platforms similar like Salesforce in the past, I am well-versed in the core functionalities necessary for the task at hand. Moreover, my knowledge and practice in handling customer data and case management using Salesforce's AI aligns perfectly with your requirements. This, coupled with my extensive experience in the insurance industry (as attested by my references), will enable me to deliver a tailored and fully functioning system that resonates with your specific business needs. I'm proud to say that my work has been consistently recognized for its high-quality standards. In fact, one of my applications won the prestigious 2018 Webby for Best Navigation and Structure. This not only highlights my technical capabilities but also underscores my dedication to delivering impeccably designed, efficient and user-friendly applications. Choosing me for this critical integration project would ensure you have a skilled partner who values promptness, quality and client satisfaction throughout all stages of the development process. I promise you a flawless integration that will boost your customer service capabilities beyond expectations. Let's discuss how we can turn your vision into reality!
$20 USD 40 päivässä
5,0 (3 arvostelua)
3,5
3,5
Käyttäjän avatar
Hi, I have done similar projects before. -Customer data and records The main experience here is synchronizing customer data and records between Salesforce and Zendesk. For example, if you integrate Zendesk functionality, you will have a CRM system that stores customer information such as contact details purchase history preferences. Specifically, you'll need to create an account, sync with your CRM, purchase history, integrate with your CRM, personalize your marketing, and provide customer support. -Case management integration We handle support tickets across Salesforce and Zendesk. That is, it integrates workflows for case relationships, assignments, escalation, and resolution. For example, when a primary care physician refers a patient to a specialist for further evaluation, the referral information is automatically transferred from the primary care physician's system to the specialist's system. This integration eliminates the need for manual data entry, reduces the risk of errors, and makes the patient appointment process faster. It also has reporting and analytics features. -Leveraging Zendesk’s AI It has several integrated features such as chatbots and predictive analytics. This means implementing automated ticket classification, routing, and intelligent support. We use AWS as our service AI. That's when I faced a challenge. That's customer support. But I thrive on challenges and am looking for more challenges. I am waiting for your reply.
$25 USD 40 päivässä
5,0 (2 arvostelua)
2,9
2,9
Käyttäjän avatar
Drawing on my extensive experience as a senior web developer, I can confidently assure you that, as a candidate for this Salesforce-Zendesk integration project, I am more than qualified to meet your specific requirements. My 6+ years in HTML and PHP have allowed me to integrate complex systems like yours seamlessly. In addition, my proficiency with various other programming languages such as JavaScript, Vue.js and Node.js further expands my skillset, proving advantageous for the advanced level of customization that this project demands. Navigating analytics and reporting within Zendesk is something I've done many times before and will ensure its functionality within your existing Salesforce system. Though not explicitly mentioned in your project description, being experienced with RESTful API development can come in handy when integrating Zendesk's AI capabilities into your insurance agency's workspace. My ability to adapt and learn new skills quickly means I can leverage this feature perfectly. Allow me the chance to contribute this passion for sound integration to your project for the best results.
$15 USD 40 päivässä
5,0 (3 arvostelua)
2,7
2,7
Käyttäjän avatar
Hi, Hope you are doing great. I am a Professional Certified Salesforce consultant With 7 years of experience, I can definitely help you to enhance your insurance agency's customer service capabilities by integrating Zendesk's robust features into your Salesforce ecosystem. This integration will facilitate comprehensive case management, efficient handling of customer data, and leverage Zendesk's AI capabilities for improved service delivery. I will ensure that all Zendesk features necessary for exceptional customer service are seamlessly integrated into your Salesforce system. This includes ticketing, live chat, knowledge base, and other essential functionalities. I will tailor the Zendesk integration to align with your unique requirements, ensuring a personalized and efficient customer service experience. I will set up comprehensive analytics for tracking key metrics related to customer interactions, agent performance, and overall service efficiency. This will provide valuable insights for continuous improvement. I bring extensive experience in Salesforce development and integration projects, with a proven track record of delivering successful solutions tailored to the unique needs of clients, particularly in the insurance industry. My past projects include similar Salesforce-Zendesk integrations, where I have demonstrated expertise in customizing solutions for optimal performance. Let me know if you are available for quick chat Thanks Balasaheb
$30 USD 40 päivässä
5,0 (1 arvostelu)
2,8
2,8
Käyttäjän avatar
As an experienced and certified Salesforce-Zendesk Integration expert, I understand the ins and outs of both these platforms, in addition to my nine years of experience as a cross-platform mobile and game developer. Having worked in various roles in the USA, including Project Manager and CTO, my skills extend beyond just coding - I have a deep understanding of system engineering, making me proficient in integrating advanced features like analytics and reporting. Having worked for several American companies over the past decade - I have gained a deep understanding of how to tailor a solution that perfectly caters to the needs of a niche industry like insurance. My vast experience with Blockchain technology comes in handy for this role too- knowing how Zendesk's AI can be utilized effectively for this integration. In addition to my technical prowess, I always strive for 100% customer satisfaction, on-time delivery maintaining clean codes all along. So, if you choose me, you not only get a great product, you'll also get a long-term partner who takes responsibility for end-to-end project success. Let's get in touch and discuss your project details further
$20 USD 40 päivässä
5,0 (1 arvostelu)
1,8
1,8
Käyttäjän avatar
I propose to seamlessly integrate Zendesk with your existing Salesforce system for optimal customer service at your insurance agency. The integration will encompass advanced customization, including analytics and AI, ensuring smooth operation of key features like customer data management and case handling. To initiate, I'll thoroughly grasp your needs, crafting tailored solutions. Collaboration starts now for a streamlined workflow. With seven years of experience, I assure you of top-notch service. Find my portfolio at https://www.freelancer.com/u/Trextechcorp. Regards, Yasir.
$20 USD 40 päivässä
0,0 (0 arvostelua)
0,0
0,0
Käyttäjän avatar
Hello, Greetings Phillip W. This is Christopher from United States and a Senior Engineer who has rich experiences with skills including CRM, Salesforce App Development, PHP, HTML and Salesforce.com. I've worked with other clients on similar projects and I can start project immediately. Looking forward to work with you in this project. Regards, Christopher
$50 USD 19 päivässä
0,0 (0 arvostelua)
0,0
0,0
Käyttäjän avatar
I have more than 15 years of experience in the development As I am an expert, I can build it according to your requirements. Because I have a lot of experience in these fields, I can build your project as soon as possible. I offer excellent software quality work and provide the best support for your project. If you give me this job, I will do my best to finish your job by your timeline. If you want to see my past works, I can show you my past works right now. Ready to discuss this with you about the task now. Thank you for the reading.
$20 USD 40 päivässä
5,0 (1 arvostelu)
0,2
0,2
Käyttäjän avatar
Drawing on a solid 10-year tech career, I am an E-commerce expert with a difference. My proficiency lies in merging AI technology with CRM systems, and I can deliver exactly what you need for this project: a high-quality Salesforce-Zendesk integration with advanced customization and focusing on thorough management of customer data, case management and utilization of Zendesk's AI features. My understanding of the insurance industry will ensure that the final deliverable aligns perfectly with your specific requirements. These combined skills have armed me with an unrivaled ability to design custom solutions with scalability in mind, enabling businesses to adapt and flourish within complex environments. But don't take my word for it. My past clients will attest to my passion for quality, customer satisfaction focus, and capacity to meet deadlines. Partnering together, we won't just integrate Zendesk, but together we'll transform your Salesforce system into a more efficient tool that will leave your staff equipped to provide even better customer service. I look forward to hearing from you soon, enable me help you achieve your ultimate goals.
$21 USD 40 päivässä
0,0 (0 arvostelua)
0,0
0,0

Tietoja asiakkaasta

Maan UNITED STATES lippu
Fort Lauderdale, United States
5,0
1
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Liittynyt tammik. 28, 2021

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