Suljettu

Weekend/Evening Customer Support (phone/email)

Looking for someone to handle after-hours customer support phone/email/chat/text after 6 pm on weekdays and on weekends. Ideally, you would be doing customer support for other companies as well since there is not such a high volume of tickets. There is an opportunity for more hours during holiday season.

- Available after 6pm EST Monday - Friday and on weekends

- Respond to customer email, text, phone and live chat inquiries for our consumer-facing fashion e-commerce business, demonstrating strong, suggestive selling techniques by engaging with clients to sell and upsell accordingly.

- Assist customers with a product inquiry, price and availability quotes, order entry and follow-up, shipment tracking, returns/refund support, and effective problem-solving for customers any time their experience didn’t go as planned

- Enter detailed information into CRM for all issues handled

- Publish customer reviews

- Escalate customer messages as needed

Taidot: myyntityö, Liiketoiminta-analyysi, verkkomainonta, markkinointi, Markkinatutkimus

Tietoa työnantajasta:
( 0 arvostelua ) Buffalo, United States

Projektin tunnus: #21946758

26 freelanceria on tarjonnut keskimäärin %project_bid_stats_avg_sub_18% %project_currencyDetails_sign_sub_19%/tunti tähän työhön

marjanahmed13

Hello and welcome , this is Marjan and I look forward to assisting you. Can we discuss further and get started straight away?

$20 USD / tunti
(1260 arvostelua)
7.9
devexpertsteam

Hello, We are IT-Engineers and Business Analysts, creating complete web and mobile solutions, for already more than 15 years, supporting our products with custom digital marketing strategies and instruments. Ther Lisää

$25 USD / tunti
(2 arvostelua)
4.2
tabreznarmawala

Hello i have a team to handle your customer support via phone or email as we already did similar projects before and we are expert in this kindly check my reviews to know more about my experience

$16 USD / tunti
(5 arvostelua)
2.7
bpo0995

Hi We are a customer service company offering live chat service for 24/7. We provide both software and agents however you can use your own software if you like. Our agents have great English writing skills as well as Lisää

$25 USD / tunti
(1 arvostelu)
2.5
umg536

Hi there, we are a team of titanium certified developers. we excel inAutoCAD and solidworks enviroment along with unity and unity 3D. please leave a message on my chat so we can discuss the budget and deadline of the Lisää

$50 USD / tunti
(0 arvostelua)
0.0
Nagasreedivya

I will do date entry work

$22 USD / tunti
(0 arvostelua)
0.0
mloretoVA

Hello! My name is Meldred Loreto, a freelancer from the Philippines. I came across your job posting and I am very interested to send in my application for this task. I have a 6-year experience as a customer service r Lisää

$15 USD / tunti
(0 arvostelua)
0.0
yourvirtualworld

I believe that my more than 8 years of experience in the outsourcing industry doing project management and customer support as well as from an international IT company like SUN Microsystems would be of enormous benefit Lisää

$15 USD / tunti
(0 arvostelua)
0.0
ValeriaAnghel

Greetings from Romania!

$15 USD / tunti
(0 arvostelua)
0.0
Sherry7450

I worked before as a customer service agent and I'm able to deal with customers over the phone I can handle customers, solve their problems and I have a good communication skills with them I always make sure to build Lisää

$15 USD / tunti
(0 arvostelua)
0.0
ivonnecuevas

Reliable professional with corporate experience delivering high quality services with 20 +years of proven success. Marketing and sales, translation, data entry, cold calling. CV with further details upon request.

$24 USD / tunti
(0 arvostelua)
0.0
viniciuscunha3

Nice to meet you I am an marketing automation expert , not manual marketing assistant I can make automation tool or generate lead using my marketing chatbot My marketing chatbot can send 2K invitation or 6K messages i Lisää

$21 USD / tunti
(0 arvostelua)
0.0
sjlima1122

Hello, I am very interested in the position. I have more than 9 years of experience in customer service in areas like procurement, accounts payables, HR and employee reimbursement. I speak native Spanish, Portuguese a Lisää

$15 USD / tunti
(0 arvostelua)
0.0
SnISolutions

Hi, we are a small IT support team who are starting off a support business. We are very qualified for this position and can work nights, days and weekends. We have expert level experience in IT support. Please contact Lisää

$27 USD / tunti
(0 arvostelua)
0.0
beejang20

I have been in this industry for 9 years in total and 7 years of it was spent doing customer service. I have used tools like Zendesk and Freshdesk. With my experience, I am confident that I have learned all the necessa Lisää

$15 USD / tunti
(0 arvostelua)
0.0
Swapnaranilm

Hi I can handle the customer support in all kinds.I have realtime experience in customer relations management. Kindly respond to discuss further. thank you.

$16 USD / tunti
(0 arvostelua)
0.0
veemorgan50

I've gone through your requirements fully and i understand fully and I'm ready to work. Awaiting further instructions Relevant Skills and Experience Data Entry

$22 USD / tunti
(0 arvostelua)
0.0
Vincenttest

I have the time skill set and communication

$22 USD / tunti
(0 arvostelua)
0.0
epayreserve

well since am less busy during weekend I can handle such task.i will do this job with passion and [login to view URL] forward to hear from you

$24 USD / tunti
(0 arvostelua)
0.0
paulvillacorta

Hi, If you're looking for a better virtual team to do Customer Support (Phone, Email, and Chat), appointment setting, cold calling, sales, Virtual Assistant and the like. We are based in the Philippines and we have a Lisää

$20 USD / tunti
(0 arvostelua)
0.0