Suljettu

Virtual Canada: Customer Support Representative

We're committed to bringing passion and customer focus to the business.

Career Description/Summary:

We are diligently searching for dynamic Customer Support Representatives to establish an instant rapport with customers and provide a premium experience to every customer on every call.

As a Representative, you would handle inbound phone calls from customers troubleshooting and resolving advanced technical issues, assisting with account information, educating customers on purchasing information, specific content or account authorization. You would also process refund requests, provide promotion song and video code troubleshooting while supporting one of the largest technology companies in the world.

Does this describe you?

You have a knack, a real flair for customer service exhibited in your courteous telephone etiquette and phone presence.

You possess a sense of ownership for the total experience of customers including persistence to find a resolution to their complex issues.

You are not timid when it comes to learning new troubleshooting methods and an eagerness to pursue and master new challenges.

Your verbal skills allow you to communicate, adapt and simplify complex technical resolutions to each customer.

If you answered positively, Concentrix could be your next career move.

What we are looking for:

One (1) year call center experience or work at home experience

High School Graduate or GED

Keyboarding skills at a minimum of 30 wpm.

Availability to work a schedule which may include varying shifts, weekends and/or holidays.

Self-management skills to work independently in a home office location.

Ability to thrive in a dynamic and evolving remote Team environment.

Natural ability to collect information from various tools, analyze the technical information, while engaging and interacting with customers.

Make productive contributions and flourish within a Team where expertise is shared and feedback is supported.

What you bring:

Equipment specifics will be dependent upon program assignment.

Internet Service - minimum of 10.0 mbps download and 10.0 mbps upload (no wireless or satellite connections)

Basic landline telephone phone device (required during training and for production calls)

A traditional, analog phone line (POTS line)

No call features. Removal of all features is required and this may require contacting your provider.

Corded telephone headset that plugs directly into your telephone base

Amplifier

Mute button

Noise canceling microphone

USB headset w/microphone (used for training)

A separate, distraction free work space within your home designed to improve your productivity

What we offer:

3 Weeks Paid Training

Career pathing and advancement opportunities

Monthly performance incentives

Taidot: Asiakaspalvelu, Asiakaspalvelu, myyntityö, puhelinmyynti, Puhelujen käsittely

Näytä lisää: customer service email support representative, customer support virtual assistant, website designing customer support representative job description, customer support representative, work home customer support representative, virtual customer support, finnish speaking customer support representative, email customer support representative, virtual customer service representative, customer service representative in canada, escrow services canada customer service representative, i want a customer support virtual assistant, virtual assistant,customer support, virtual assistant, appointment setter, data entry, facebook marketing, telemarketing, customer support, virtual assistan, customer support, any work customer support virtual, Customer Care Representative/ Virtual Assistant, Data/Inventory Encoder, Researcher, Tech Support, and Writer, customer support, virtual assistant, virtual email customer support agent

Tietoa työnantajasta:
( 0 arvostelua ) Los Angeles, United States

Projektin tunnus: #19270654

26 freelanceria on tarjonnut keskimäärin %project_bid_stats_avg_sub_26% %project_currencyDetails_sign_sub_27% tähän työhön

VOTIKO

Hi We are expert in customer support and we can help you with best customer support and telemarketing service. Votiko is established in 2004. Votiko has 45+ superstar telemarketers Team available to provide telem Lisää

$250 USD 10 päivässä
(16 arvostelua)
4.9
samjohnyb4u

I have been a customer service agent for about 8 years. I am trained in the British, American and Austrian Accents so a Native American’s accent is easy. Besides, I have experience in various processes both technical a Lisää

$555 USD 10 päivässä
(5 arvostelua)
3.5
AbdelrahmanTw

Voice recording: [login to view URL] I'm here to excel at whatever i do and do every job with excellence and honesty. I'm a very passionate person and work is essential to Lisää

$277 USD 10 päivässä
(3 arvostelua)
2.8
nsetechnologies

Hello, If you are looking for someone who can bring you result than your search end at us. We have a vast experience in Customer Service, Customer Support, Sales, Telemarketing, Telephone Handling and best suited for y Lisää

$250 USD 5 päivässä
(1 arvostelu)
1.7
subhomoysengupta

Hello Hiring Manager, Hope you are doing well. I absolutely love to earn your business. I'm a Graduate, self-motivated, hardworking, team player, self-starter, well organized, multi-tasker, research expert, passionat Lisää

$666 USD 30 päivässä
(1 arvostelu)
0.7
ZawnTechnologies

Greetings I have gone through the project description and i have great expertise with Customer Service, Customer Support, Sales, Telemarketing, Telephone Handling. You are welcome to chat with me so that we can discuss Lisää

$555 USD 13 päivässä
(0 arvostelua)
0.0
Radiaant

Hi Team, We have gone through your requirements for this process and can be certain that we're the right company for this process. Radiaant is an business outsourcing organisation which has a leadership history o Lisää

$833 USD 31 päivässä
(0 arvostelua)
0.0
cbarton87cb

Dear Potential Client, I have over twenty (20) years of work experience . Most of which was spent in the Customer Service Industry which required proficiency in Data Entry and strong analytical abillties and as such, Lisää

$777 USD 15 päivässä
(0 arvostelua)
0.0
syedaligilani3

I am a young & energetic professional with more than ten years’ experience in different industries. Diversified skills include Project Management, Business Development, Telesales, Client Relations, and Administrative S Lisää

$833 USD 20 päivässä
(0 arvostelua)
0.0
Yumnamombasa

Hi I can put 5 hours a day Relevant Skills and Experience Good communication, interpersonal, phone etiquette skills and computer knowledge

$555 USD 10 päivässä
(0 arvostelua)
0.0
yourvirtualworld

I believe that my more than 8 years of experience in the outsourcing industry doing project management and customer support as well as from an international IT company like SUN Microsystems would be of enormous benefit Lisää

$777 USD 10 päivässä
(0 arvostelua)
0.0
Ditagllogjanii

Hello, I have been working as a chat supporter for a very long time now and I have a lot of experience! I have worked as a chat supporter on Twitch, on a dating German site and I have worked in a call center and I call Lisää

$250 USD 2 päivässä
(1 arvostelu)
0.0
prashantporwal89

Hello, we are Indian based company dealing in BPO , IT and Non IT , we have team who is in to hard core sale , we are in USA market since 6 years , delivered many project ,lets connect to discuss about the product , w Lisää

$555 USD 10 päivässä
(0 arvostelua)
0.0
kjha892

I have an excellent communication skills and carry an experience of 5 years with me. As I have gone through your project description, I think I would be able to handle the customer support as per your terms. Looking fo Lisää

$777 USD 30 päivässä
(0 arvostelua)
0.0
axel1995

Me gustaría integrarme en el Departamento ventas de su empresa, ya que estoy capacitado,experiencia y tengo las habilidades para desarrollar diferentes tareas, especialmente en las áreas de ventas.

$555 USD 10 päivässä
(0 arvostelua)
0.0
kumarhemant221

Hi There, Truly understood your requirements. I have 4 years of experience as Customer Support Representative. Handle US customer via Email and Chat, handle there account and resolving their issues regarding service Lisää

$250 USD 3 päivässä
(0 arvostelua)
0.0
nktmfreelancer

Hi I will be happy to help you with your project with 8 year's experience in inbound and Outbound customer service and Chat / Email operations. I've worked with Convergys BPO US based MNC. I've worked with Singapore Lisää

$750 USD 30 päivässä
(1 arvostelu)
1.5
pledres

Hello! Good day! I have carefully read your post and I am an experienced Virtual Assistant. Through my experinces, I have been a Social Media Marketer and managed atleast 15 different social media accounts for Lisää

$277 USD 10 päivässä
(0 arvostelua)
0.0
prycellabadu

I believe that my education, and experiences make me a suitable candidate for this vacancy. I am highly organized and self-driven individual Possessing a 5 years experience Relevant Skills and Experience Good communic Lisää

$500 USD 10 päivässä
(0 arvostelua)
0.0
Umgull

Hi there, I have been associated to customer services industry for a while now, my 13 years of experience is all about assisting customer over the phone, live chat and email, following the toughest quality checks, Lisää

$554 USD 10 päivässä
(0 arvostelua)
0.0