Our company is looking for a part-time US based Engagement Manager for its North American customers.
The Engagement Manager is a pivotal role for our North American business. The ideal candidate will possess deep knowledge, credibility and expertise in the areas of cybersecurity, client management and process delivery. This executive should be well versed and comfortable in contributing expertise, strong execution and project delivery skills to facilitate meaningful and enduring client relationships. There will be a strong emphasis on maximizing opportunity through seamless coordination and delivering meaningful results in conjunction with client expectations. Superior service is a strategic part of this role. This role would be the bridge between the North American customers and our company's sales and delivery teams.
They must demonstrate a balance between subject matter expertise and a keen sense for approaching clients in a thorough and timely manner. They will utilize and leverage a broad set of capabilities to include technical acumen to approach client engagements in an educated manner to deliver meaningful value. It will be of paramount importance to exercise his/her reputation and integrity to develop market rapport and value for a broad range of clients.
• Account -Project Management skills - Ability to facilitate, co-ordinate and drive an account (taking ownership)
• Manage customer relationship.
• Upsell and cross sell in existing accounts with the help of the existing sales manager. Will need to engage with sales manager in RFP bids.
• Stakeholder relationship management which includes customer, internal teams like sales, delivery, bids, presales and onsite resources.
• Project Management skills would be an advantage.
• Knowledge of IT Security domain and Cyber Security
4 freelanceria on tarjonnut keskimäärin $36/tunti tähän työhön
Seasoned Information Security Professional with 1.2 decades of experience. 3 years as an Engagement Manager. I have a 10 year US Visa and a 10 year UK Visa. [login to view URL]