Customer Support Agent for E-commerce - Live Chat & Telephone (India only)

Suljettu Julkaistu 7 vuotta sitten Maksettu toimituksen yhteydessä
Suljettu Maksettu toimituksen yhteydessä

We're looking for a customer service representative from India only who will go to great lengths to research and provide the best solution to our customer's problems.

You will act as a manager in charge for our customers and helping them to provide their order status, Product Information, and How to place orders on our website!

The Job includes :

- Checking Order Status from our Order Sales Panel and give response to customers accordingly.

- Internet Research

- Noted customer queries and forward to concerned person.

Support Systems you will be using:

- Telephone

- Online customer support platform

- Live chat

Requirements:

- This position requires a computer and access to the internet.

- Impeccable written communication skills;

- Proficient with computers and technology.

- Previous customer service experience will be valuable. Native or at minimum Excellent - Hindi and English speaking skills is a must.

Working hours: 9 Hours Daily

Working Shift between ( 9 A.M to 8 P.M IST)

Communication: Phone, Email, Chat

liiketoimintaprosessien ulkoistaminen Asiakaspalvelu Puhelintuki Myynti virtuaaliassistentti

Projektin tunnus: #10679172

Tietoa projektista

29 ehdotusta Etäprojekti Aktiivinen 7 vuotta sitten

29 freelanceria on tarjonnut keskimäärin ₹28275 tähän työhön

Toperfection

Hello there, Hope you are doing well. I have reviewed the requirements and interested in offering my virtual assistance. Being one of the Top rated service provider on Freelancer.com I have been fortunate enough to Lisää

₹33333 INR 22 päivässä
(24 arvostelua)
5.8
RajHeartbeat

hi I can provide you a customer/email/live chat support for your e-commerce website at the cost of Rs. 35000 monthly. Will be available to work between 9 A.M to 8 P.M IST. Please let me know, if you would like to hire Lisää

₹35000 INR 30 päivässä
(5 arvostelua)
3.2
arugawade

Hello I have around 9 years of experience working in Medical billing, non-financial institutional services and real estate industries, which includes Data entry & Data formatting using word, excel and power point Lisää

₹33333 INR 25 päivässä
(6 arvostelua)
2.4
softandrew

i can do i can do i can do i can do i can do i can do i can do i can do i can do i can do i can do i can do i can do i can do i can do i can do i can do i can do i can do i can do i can do i can do i can do i can do i Lisää

₹38888 INR 10 päivässä
(0 arvostelua)
0.0
jura0311

Hello, I am from Mumbai, I do posses excellent manangerial and customer service skills. I do consider being a perfect person for thia job and will be more than happy to discuss this job requirement further with you. Lisää

₹27777 INR 10 päivässä
(0 arvostelua)
0.0
pallaviw098

Hi,I have 4 years of experience in administration, Student Counsellor in Education sector and in chat process and Email handling in BPO.I hope I will be a fruitful asset for your esteem organization. I have edited resu Lisää

₹27777 INR 10 päivässä
(0 arvostelua)
0.0
svasanthadevi1

I have more than 12 years of experience in the Data Entry work and having good knowledge in excel, word and administration activities. I worked as a team manager and main task is customer relation and supportive

₹27777 INR 10 päivässä
(0 arvostelua)
0.0
shishirkumar857

Hi, I am interested in this project. I have 5+ years of experience in CS. I have worked for Aon hewitt for 2 years and earlier i was working for IBM chat support. I have great skills handling customers and dont miss ch Lisää

₹27777 INR 20 päivässä
(0 arvostelua)
0.0
Guruchandar

I have worked as customer support Manager @ Strontium Technology, They have HQ at Singapore and Branch at Delhi. Have an excellent communication skills. Handled customer issue lot of times and solved many issues. Also Lisää

₹20000 INR 3 päivässä
(0 arvostelua)
0.0
drshivpr

A proposal has not yet been provided

₹27777 INR 10 päivässä
(0 arvostelua)
0.0
vasanthav1981

I have an experience in customer service and can handle calls nicely and politely. I know English, Hindi, Marathi, and Tamil.

₹38888 INR 5 päivässä
(0 arvostelua)
0.0
rajendragupta84

Hello Here's Rajendra Gupta from Kota (Rajasthan) INDIA. I'm currently running a 30-Seat B.P.O. Center here in Kota (Rajasthan) INDIA. ORION KNOWLEDGE CONSULTANCY SERVICES PVT. LTD. is an India-based Call Center Out Lisää

₹27777 INR 1 päivässä
(0 arvostelua)
0.0
dearhb

I have worked in Infosys BPO and Zensar Technlogies Ltd having plenty of customer support experience. Being a air force retiree, I am a disciplined and hardworking professional. Can negotiate for project if required a Lisää

₹27777 INR 10 päivässä
(0 arvostelua)
0.0
abhashupadhyay

Hello There, I am a veteran in customer support with more than 5 years of experience. My extensive experience in the customer service has taught me the value of providing positive, individualized service to all cust Lisää

₹35555 INR 30 päivässä
(0 arvostelua)
0.0
sumitbera26

A proposal has not yet been provided

₹24444 INR 2 päivässä
(0 arvostelua)
0.0
pdevulapalli61

I am a very talented skilled Customer Support agent with experience in handlining customers. I am fluent in English and Hindi. I can handle any type of calls and escaled issues as well. I am independent and meet all Lisää

₹27777 INR 10 päivässä
(0 arvostelua)
0.0
harshilpatel94

Hi there, I’d like to be considered for your Customer Support Agent. I will carefully plan and analyze your inbound telemarketing goals, including inquiry, order processing and script streamlining that will result Lisää

₹27777 INR 30 päivässä
(0 arvostelua)
0.0
aeiswarya2010

As I am good at english and hindi and I have experience in CCD care field and very good at computer and technology so ithink this job better suits me.

₹27777 INR 10 päivässä
(0 arvostelua)
0.0
koteeswara

A proposal has not yet been provided

₹38888 INR 365 päivässä
(0 arvostelua)
0.0
aishakil

Being an e-commerce seller having experience in this field. Can keep our promise by working sincerely.

₹27777 INR 10 päivässä
(0 arvostelua)
0.0