it's a full-time job.
40 hours per week.
We Need Full-time availability
Evening and Night shifts only.
Good Command over English.
Freshers can also apply.
Essential Functions/Core Responsibilities:
Assist customers with questions and problems; research and provide a resolution
Solve problems that may be unstructured and require use of conceptual thinking
Ensure service delivered to customers meets contractual Key Performance Indicators (KPIs)
Listen attentively to customer needs and concerns; demonstrate empathy and build rapport
Prepare complete and accurate work, including appropriately notating accounts, as required
Participate in activities designed to improve the customer service experience and business performance.
Wired [login to view URL] 5MBPS (MINIMUM)
Windows-based computer or Laptop.
The successful candidate will be paid Rs 20,000 - 25000/- Monthly
Salary will be paid Biweekly.