Customer Service representative (US BASED PROCESS)

it's a full-time job.

40 hours per week.

We Need Full-time availability

Evening and Night shifts only.

Rotational shifts.

Good Command over English.

Freshers can also apply.

Essential Functions/Core Responsibilities:

Assist customers with questions and problems; research and provide a resolution

Troubleshoot issues

Solve problems that may be unstructured and require use of conceptual thinking

Ensure service delivered to customers meets contractual Key Performance Indicators (KPIs)

Listen attentively to customer needs and concerns; demonstrate empathy and build rapport

Prepare complete and accurate work, including appropriately notating accounts, as required

Participate in activities designed to improve the customer service experience and business performance.

System Requirements:

Wired [login to view URL] 5MBPS (MINIMUM)

Windows-based computer or Laptop.

USB Headset.

The successful candidate will be paid Rs 20,000 - 25000/- Monthly

Salary will be paid Biweekly.

Taidot: Myynti

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Tietoa työnantajasta:
( 33 arvostelua ) Delhi, India

Projektin tunnus: #28297505

7 freelanceria on tarjonnut keskimäärin ₹26119 tähän työhön


Hi there, I am highly interested in this project. I am well experienced and willing to offer my services on a long term basis. I am available for more than 8 hours a day. I ensure full time availability. I am holding a Lisää

₹25000 INR 30 päivässä
(2 arvostelua)

Hi, my name is Joshua Señoron and I’m from the Philippines. I'm very excited to be considered for this role. I have 4 years of call center experience both outbound and inbound. 1-year experience as Telemarketing Agent. Lisää

₹12500 INR 1 päivässä
(0 arvostelua)

Hi there! My name is Lora Cruse and I am a highly-skilled, college-educated woman with years of useful experience in numerous fields, including but not limited to telesales, telemarketing, sales, marketing, management, Lisää

₹33333 INR 5 päivässä
(0 arvostelua)

Hello I am a proactive person and dedicated to my work with passion, I am dedicated to providing solutions in virtual administration tasks, data entry and everything related to providing development to your requireme Lisää

₹25000 INR 7 päivässä
(0 arvostelua)

Hi There, I am interested in your project . I have good experience and able to handle frustrated customers easily. problem solver, quick learner, upselling, good communication, good phone etiquettes, maintain aht and Lisää

₹25000 INR 7 päivässä
(0 arvostelua)

Hi, I am Dhiren from Mumbai. Please find my resume details in the following link: [login to view URL] I have 16 years of B2C and B2B experience in various departments like management, customer s Lisää

₹25000 INR 30 päivässä
(0 arvostelua)

I am have worked in areas of fashion designing, management, coordinator, data entry, sales agent, management jobs and are looking for a talented and experienced I believe that my experience and skill in this background Lisää

₹37000 INR 7 päivässä
(0 arvostelua)